Customs Brokerage Team Lead

1 week ago

Philadelphia, Pennsylvania, United States Geodis USA, LLC Full time

Customs Brokerage Team Lead

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

The Customs Brokerage Team Lead is responsible for servicing multiple customer accounts and keeping track of team productivity. Assisting the team with coordinating and executing shipments to ensure adequate service levels of clients are met.

The points below highlight the Customs Brokerage Team Lead duties:

  • Services multiple customer accounts by receiving, stocking, or pulling orders according to request and directing workflow of the employees within the account
  • Leads team per client SOP's and ensures all customers have an accurate customer profile and power of attorney
  • Monitors Entry Status Report and reviews rejected entries and Post Entry Work
  • Coordinates with Import Supervisor to properly resolve CF28's and CF29's and closed TIB's
  • Assists team members in resolving issues with Customs, OGA, and Carriers
  • Monitors accounting processes; including billing, AP/AR issues, and revenue opportunities
  • Directs employee teams, including maximizing team productivity, tracking labor hours, training staff, and performance reviews

What you need:

  • High School Diploma or GED (General Education Diploma) equivalent
  • Minimum 2 years relevant experience or an equivalent combination of education and experience
  • Brokerage License preferred
  • Ability to occasionally lift and/or move up to 25 pounds

What you gain from joining our team:

  • Access wages early with the Rain financial wellness app.

  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment

  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community.
    • more

Join our Team

  • Visit our website at and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

  • Text DELIVER to 88300 to apply

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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