Supervisor, Business Technical Analysis

Company Description: 

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. 

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Department Overview

Join the US Technology Testing & Integration team in an agile environment. This requires strong communication skills, an business/technology mindset, and the ability to collaborate with stakeholders to translate business needs into technical solutions.

Responsibilities

• Develop into a SME for US Technology, guiding business requirements and technical designs
• Elicit, assess, and document business requirements with strong organizational skills
• Translate business needs into technology solutions
• Prioritize requirements based on business and deployment needs
• Demonstrate operational awareness and proactive problem-solving
• Communicate effectively—written and verbal—with active listening
• Build relationships with internal and external Global Technology stakeholders
• Share knowledge to onboard and support team members
• Provide ongoing feedback to improve team performance
• Manage defect and enhancement prioritization with the global product team
• Document and demo new features to stakeholders
• Gather and translate requirements into actionable technical solutions

Minimum Requirements

• Bachelor's degree or equivalent experience
• 2+ years in a technology role; consumer/retail experience preferred
• Experience working in Agile; familiarity with Jira and Confluence
• Strong collaboration skills across diverse teams
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, Teams, Visio)
• Ability to manage multiple priorities in a fast-paced environment
• Strong time management and sense of urgency
• Comfortable adapting to change and working through obstacles
• Skilled in communicating complex concepts to business partners and leadership
• Experience leading sprint reviews and demos

Salary Range

The expected salary range for this role is $87,050 - $108,810 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies
Execution Proficiency Background & Values Strategic Proficiency Building Blocks Talent Proficiency

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis. 

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 

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