Clinical Office Specialist I

4 days ago

Salt Lake, Utah, United States TANNER CLINIC Full time
:

Job Title: Clinical Office Specialist I

Department: Clinical Services

Immediate Supervisor Title: Practice Services Supervisor

Job Supervisory Responsibilities: None

Essential Job Responsibilities:

  • Receive phone calls and respond to patient concerns.
  • Obtain prior authorizations for prescriptions and procedures.
  • Schedule follow-up appointments for physician.
  • Assist with other office duties as needed.
  • Room patients, perform vital signs and obtain patient medical histories.
  • Stocking/cleaning exam rooms and office.
  • No invasive procedures approved – phlebotomy, injections, IV's, catheters, etc
  • Phlebotomy work if certified
  • Other duties approved by supervisor

Requirements:

Education:

  • Phlebotomy certification required

Other Requirements:

  • One or more years health care experience preferred.
  • Regular and reliable attendance is an essential function of the job

Performance Requirements:

Knowledge:

  • Understand prior authorizations and the referral process.
  • Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols.
  • Complete credentialing test yearly.

Skills:

  • Good communication skills.
  • Understand and perform blood pressure measurements and vital signs.

Abilities:

  • Able to work in stressful situations.
  • Able to prioritize patients and needs of office.
  • Good organization skills including able to maintain office flow.
  • Develop and maintain effective working relationships with co-workers and Providers.

Equipment Operated:

  • Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.

Work Environment:

  • Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space.

Mental/Physical Requirements:

  • Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
  • Must be able to lift up to 30 pounds of supplies.
  • Occasional stress from dealing with many staff and patients.

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