Client Partner
4 days ago
Job Description
Infosys
is seeking an accomplished
Client Partner
to lead our
Healthcare
vertical. In this high-impact role, you will be the trusted advisor and primary liaison for one of our most strategic healthcare accounts, driving transformation and innovation across the client's ecosystem. You will own the end-to-end relationship, ensuring alignment with the client's business objectives while delivering measurable outcomes through cutting-edge digital solutions.
Working closely with Senior Client Partners and Group Managers, you will design and execute a robust account strategy that accelerates growth, strengthens executive-level relationships, and positions Infosys as a partner of choice. This role typically involves managing a single account or a significant portion of a large account, with full P&L responsibility in the range of $30MM to $50MM.
Your leadership will directly influence how the client navigates industry challenges such as value-based care, regulatory compliance, and digital modernization—making this an opportunity to shape the future of healthcare delivery.
Role Description
- Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
- Account planning and governance: create the account plan, including relationships required, opportunities to be pursued, price decisions, etc.
- Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations
- Collaborate with the Delivery Manager to address all people or infrastructure-related issues that may be affecting the delivery of the project vis-à-vis the specific client.
- Balance different projects running for the client that may involve different delivery managers or horizontal competency units' resources.
- Taking Go-to-market solutions to accounts within the account scope -responsible for driving revenues from Go-to-market solutions being sponsored by the business unit.
- Work closely with the Solutions Leader to build customized solutions pitches for the target account and drive the revenues and delivery of these solutions to the account scope
- Build an Account Plan for the account scope – with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed
- Pricing decisions within the scope of the Master Services Agreement
- Pre-sales proposal support for new business development outside of the account scope
- Provide necessary input for building future alliances with relevant product vendors
About Infosys Healthcare
Infosys Healthcare is at the forefront of transforming the healthcare ecosystem through AI-driven insights, automation, and next-generation digital platforms. We enable payers, providers, and life sciences organizations to deliver value-based care, achieve regulatory compliance, and ensure data interoperability. Our solutions leverage advanced analytics, intelligent automation, and conversational AI to streamline claims processing, personalize member engagement, and optimize clinical and operational workflows. By integrating cloud technologies, predictive models, and ethical AI frameworks, we help healthcare enterprises reduce costs, improve patient outcomes, and accelerate digital modernization—creating a connected, efficient, and patient-centric healthcare experience.
Required Qualifications
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
- Significant business development and project management experience
- Experience in the relevant industry/vertical
- Track record of interacting and building relationships with C-level client contacts
- Hands-on experience with proposal creation and leading proposal presentations
- Strong leadership, interpersonal, communication, and presentation skills
- Wide variety of IT and business consulting engagement experience
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
- Knowledge of industry-specific go-to-market solutions
- Good understanding of industry-specific business issues and drivers
- Global Delivery Model experience
- Experience managing large multi-location consulting engagement teams
- Track record as an Account Manager in a rapidly growing client relationship
Benefits
- Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
**EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.**
-
Client Executive
4 days ago
Baltimore, Maryland, United States RCM&D Full timeWorking at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.Job SummaryThe Client Executive serves as a strategic advisor and primary relationship...
-
customer service partner
6 days ago
Baltimore, Maryland, United States Allianz Insurance Full time $55,000 - $65,000You will be responsible for managing and resolving client requests and issues across multiple channels and segments while at the same time liaising with the Direct Sales Force to support Allianz Trade Americas in business production.Key Responsibilities and DutiesAnswers customer requests over the phone or email on various topics across all core functions...
-
Client Success Specialist
4 hours ago
Baltimore, Maryland, United States Element Fleet Management Full timeGet started on an exciting career at ElementElement employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.About the...
-
Client Billing
2 weeks ago
Baltimore, Maryland, United States Element Fleet Management Full time $49,100 - $67,500Get started on an exciting career at ElementElement employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.About the...
-
Veterinarian - Partner/Owner
7 days ago
Baltimore, Maryland, United States Heart + Paw Full timeHeart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, you'll build and lead your hospital with the potential to expand your ownership over time. We provide the infrastructure, experience, and...
-
Partner Success Specialist
3 hours ago
Baltimore, Maryland, United States InVita Healthcare Technologies Full time $60,000 - $80,000Job Title: Partner Success SpecialistDepartment: Client Services (CS), Blood Management Business Unit (Human Biologics Division)Reporting to: Director of Recruitment SolutionsLocation: Baltimore, MDHours of work: Typical hours of work are from 8:30 AM until 5:30 PM. Additional hours may be necessary as needed. This position is exempt from...
-
Hybrid Partner-Level Privacy Law
4 hours ago
Baltimore, Maryland, United States Carrie Rikon & Associates Full timeHybrid Law Firm Partner Privacy Salary Range of 225K-250K Plus Yearly Bonus Offered, Equating To 1M-2M Excellent compensation package plus benefits Baltimore, MDA nationally recognized law firm is seeking a seasoned Privacy and Data Protection Partner to help expand a rapidly growing Privacy and Data Protection Practice. This strategic hire will...
-
Human Resources Business Partner
2 weeks ago
Baltimore, Maryland, United States Gaudenzia, Inc. Full timeHuman Resources Business Partner – Maryland RegionEmpower People. Drive Change. Shape the Future of Work.Are you a strategic HR professional who thrives on building partnerships, solving problems, and making a lasting impact? We're looking for a Human Resources Business Partner (HRBP) to join our dynamic team supporting our Maryland region.In this role,...
-
Client Service Associate
2 days ago
Baltimore, Maryland, United States Pitcairn Trust Company, Llc Full timePitcairn's innovative Shared Single-Family Office model provides unparalleled service to wealthy families and other family offices. Since the firm's founding in 1923, Pitcairn has helped ultra-high- net-worth families and its members navigate the individual, interpersonal, and institutional challenges that come with wealth. We understand multigenerational...
-
Client & Project Operations Assistant
6 days ago
Baltimore, Maryland, United States Donjo Construction Full timeClient & Project Operations Assistant (Part-Time, Remote)Construction · Operations · Client Relations$25–$30/hour(based on experience)15–25 hours/week· Remote (U.S.-based preferred) Potential to grow to full-timeAbout Donjo ConstructionDonjo Construction is an award-winning general contracting company focused on craftsmanship, communication, and...