IT Support Technician

3 days ago

Los Angeles, California, United States Geometry LA LLC Full time

What is Geometry?

Geometry is a privately owned, rapidly growing team providing full-service technology consulting across the greater Los Angeles area - from Malibu to La Canada to Oxnard. Servicing high-net-worth clients and their businesses since 2003, we pride ourselves on a personalized approach, focusing on prompt support and trustworthy security.

We are looking for an onsite and remote Level 1 Technician to help manage our current home and small business clients in Los Angeles. This is a long-term career opportunity for someone who is experienced, intelligent, independent, and customer service oriented.

A qualified candidate has...

  • 2+ years of direct client support experience on both a Windows and Mac environment
  • Experience in Office 365 admin, Google Workspace admin, and Microsoft Server
  • A reliable set of wheels and a willingness to drive around the West LA and South Valley areas
  • The desire to get jobs done right the first time with a sense of urgency and attention to detail
  • Proficiency in Windows, Mac, and mobile devices
  • Networking skills (routers, switches, access points) - a plus if you have UniFi experience
  • Residence with easy accessibility to West LA and the Valley (we cannot consider candidates who are not in proximity to our clients)

Duties performed will include...

  • Respond timely and appropriately to all support requests, in person or remotely
  • Troubleshoot hardware and software issues in person, remotely, and via phone
  • Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols
  • Maintain working relationships with clients

About Us

We are successful because we consistently impress and our clients can't help but talk about us.

Why work at Geek Squad when you can be invested in a startup style company and grow your technical skills.

This is a full time position. Pay starts at $21 - $25 per hour, depending on experience.

Please submit your information for consideration. A resume and cover letter are required. After submitting, we will contact qualified candidates.

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Windows: 4 years (Preferred)
  • macOS: 4 years (Preferred)
  • Computer Networking: 2 years (Preferred)
  • Help Desk: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 50% (Preferred)

Work Location: Multiple locations

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