Sr. Test Technician

JOB SUMMARY

The Senior Test Technician will provide high-level direct support to Doble Customers and clients worldwide perform testing, trouble shooting, calibration and repair in house on a variety of Doble test equipment. The successful candidate will be a highly organized, self-directed individual with elite electronic technician skills and experience. The Senior Test Technician will also be responsible for mentoring other test technicians and report findings cross functionally to route cause and correct issues found. This position is located in our Marlborough, MA office reporting to our Test Technician Supervisor.

ESSENTIAL JOB FUNCTIONS

• Test/calibrate new production Doble test equipment
• Calibrate, upgrade, test, and repair both customer-owned and Doble-leased test equipment
• Record all test data and failure information in the production database
• Assist customers/client with technical telephone support including remote troubleshoot of systems in the field
• Provide full in-house repair, test, hardware and software upgrades, and calibration services on Doble test equipment
• Fulfill customer sales orders as required
• Make recommendations to improve quality or production test methods and processes
• Use analog & digital troubleshooting techniques and equipment to troubleshoot to board or sub- assembly level
• Train and mentor less senior test technicians
• Root cause and correct issues cross functionally by reporting through Jira
• Process work orders through the CRM/ERP systems to completion

DECISION-MAKING LATITUDE

As a Senior Test Technician at Doble this individual will be providing a high level of technical service to our valued customers. You will be required to make technical and quality-related decisions on a daily basis. This individual will be the go-to person for specific Doble products; will communicate regularly with our customers/client and be the face of Doble for these important interactions.

QUALIFICATIONS

EDUCATION:

High School, or some College (Associates Degree in Electronic/Electrical), or Electronic Technician Certificate

REQUIRED EXPERIENCE:

• At least 5 years of experience as an electronic technician with a proven track record in troubleshooting and supporting electrical and mechanical aspects of highly customized, modular instruments and
• Proven ability to troubleshoot and root cause Doble equipment
• Complete understanding of Doble processes and systems
• Experience in training and mentoring other technicians
• Experience with electronic test equipment, oscilloscope, DVM, frequency counters, etc
• High degree of accuracy and attention to detail
• Ability to proactively communicate status & issues to internal and external customers
• Ability to meet critical deadlines while managing multiple priorities
• Must thrive in a deadline-driven, fast-paced team environment
• Primary point of contact for at least one Doble product line
• Excellent written and oral communications skill

Knowledge, Skills & Abilities:

• Exceptional problem solving and debugging skills
• Able to perform component level repairs
• Ability to interpret detailed drawings, schematics, and diagrams

PHYSICAL REQUIREMENTS:

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Must be capable of lifting 30 pounds. Must use assistance when lifting 50 or more pounds.

Actual base salary offered to the hired applicant will be determined based on their work location, level, qualifications, job related skills, as well as relevant education or training experience.

Hourly Pay Range Minimum $ Midpoint $45.07

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for their expertise in performing the function, or only a limited number of employees are available to perform that function.

Applicants must be authorized to work for any employer in the United Sates. Doble Engineering is unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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