Field Service Engineer

6 days ago

Huntsville, Alabama, United States Jobs via Dice Full time

Job ID:

Location:
HUNTSVILLE, AL, US

Date Posted:

Category:
Engineering and Sciences

Subcategory:
Field Engineer

Schedule:
Full-time

Shift:
Day Job

Travel:
Yes, 50 % of the Time

Minimum Clearance Required:
Secret

Clearance Level Must Be Able to Obtain:
None

Potential for Remote Work:
No

Description
SAIC is currently seeking
Field Service Experts (FSE)
to support SAIC's Integrated Battle Command System (IBCS) Team.

Primary duty location is
Huntsville, Alabama with travel to White Sands Missile Range (WSMR), New Mexico
location. Team members positioned in Huntsville will only be required to travel 50+% of the time, coordinating with WSMR team members to ensure a smooth transition and continuity of operations during their leave periods.

JOB DESCRIPTION:
This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.

  • Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
  • Represent the IBCS program as the primary point of contact
  • Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
  • Assist in the emplacement and initialization of the IBCS system
  • Advise customers on the capabilities and limitations of the IBCS system
  • Assist in troubleshooting IBCS hardware, software, and networks
  • Provide feedback to program leadership regarding system performance and end-user feedback
  • Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
  • Conduct training
  • Support Program Help Desk
  • Conduct scheduled equipment inventories

Qualifications
REQUIRED EDUCATION:

  • BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)

REQUIRED SKILLS:

  • Experience with tactical networks and troubleshooting
  • In field operator training
  • Troubleshooting of computer systems and networks
  • Good oral communications
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Able to work independently and efficiently with short term deadlines

REQUIRED CLEARANCE:

  • Must possess an active DoD Secret Clearance

REQUIRED CERTIFICATIONS:

  • IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)

DESIRED SKILLS:

  • Army Air Defense background (14 or 140A or 14G)
  • IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
  • Experience with Virtual Machine, Cisco, and/or Windows Server
  • Ability to obtain a Linux+ certification within nine (9) months of hire date
  • Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements

SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit For information on the benefits SAIC offers, see .

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