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Cashier - PT

3 weeks ago


Mount Pleasant, Michigan, United States GreenTree Co-op Market Full time

The cashier is an integral part of the Co-op and makes a lasting impression with the customer. Providing exceptional customer service by quickly and correctly assisting customers with checking out as well as bagging purchases in a friendly and responsive way is necessary.

Essential Functions of all GreenTree Co-op Market Positions:

  • Customer service - Provides friendly, inclusive, respectful, helpful customer service by projecting an approachable presence, greeting and thanking each customer. Responds promptly and knowledgeably to customer questions about Co-op policies and products and refers customers to other employees/resources as needed.
  • Appearance - Wears the GreenTree Co-op Market required uniform of the department as to be identifiable to customers and maintains the uniform in professional, clean, and orderly appearance. Keeps work areas clean, organized and sanitary.
  • Safety - Works efficiently and in a safe manner, following safety procedures.
  • Work Ethic - Takes initiative and works as part of a team. Asks coworkers for assistance as needed and provides help as needed.
  • Continues to learn and develop knowledge of the position, co-op, and industry.
  • Demonstrates regular and dependable attendance.
  • Follows all department and store SOPs.
  • Able to clearly explain how Co-op Ownership functions, promotes Ownership and the benefits of becoming a Co-op Owner.

Essential Functions of the Cashier Position:

  • Provides accurate customer service and ensures the correct accounting of transactions. Receives payment in full for purchases; returns accurate change.
  • Maintains an orderly and accurate cash drawer which is balanced at end of shift.
  • Accurately processes discounts and coupons.
  • Store Knowledge - maintains knowledge of item locations, sale items and sales periods, local products, and seasonal availability.
  • Assists customers in placing special orders, applying store credits, and processing returns.
  • Facilitates the movement of check-out lines by maintaining the department standard for rings-per-minute.
  • Calls for back-up as needed to ensure optimal customer service and smooth traffic flow.
  • Assists customers with price checks and returns.
  • Bagging - arranges items in reusable and Co-op provided bags or boxes that are acceptable in weight and order. Provides carry out services as requested.
  • Maintains front end area and parking lots/sidewalks in a clean, orderly condition by organizing carts and baskets, replenishing bags, maintaining register supplies, sweeping/mopping, picking up litter, emptying trash, shoveling snow, cleaning and sanitizing carts and baskets regularly. Relays low quantity of register supplies to the Front End Manager before running out.
  • Delivers returnable bottles and cans to the appropriate receiving or stocking staff and performs other tasks as applicable.
  • Alerts Front End Manager, Lead Cashier, or other appropriate staff to potential shoplifters, disorderly customers, or other emergencies.
  • Prevents shoplifting through awareness, proactive customer service, and reporting suspicious activity to Front End Manager or Lead Cashier.
  • Appropriately verifies identification for alcohol purchases.
  • Attends Front End department meetings and communicates regularly with other Front End staff to ensure department cohesion and customer satisfaction.
  • Takes initiative in completing assigned tasks and works as part of a team.
  • Performs other tasks as assigned by Front End management.

What we're looking for:

· Part-time, various hours including nights, weekends, and some holidays.

Experience:

  • Preferred: At least 6 months' face-to-face customer service experience
  • Preferred: Cash-handling experience
  • Preferred: Some experience in a retail environment
  • Preferred: Knowledge of GreenTree Co-op Market's product offerings

Skills:

  • Required: Demonstrated customer service skills, including ability to project friendly, outgoing presence
  • Preferred: Demonstrated ability to deal respectfully with challenging people
  • Preferred: Demonstrated ability to work well with others in fast-paced team environment

Essential Physical Demands & Work Environment:

  • Prolonged moving on the sales floor
  • Ability to perform continuous fine work and gripping with hands, or with accommodations.
  • Ability to read small print
  • Frequent reaching, bending, twisting, and rotating
  • Ability to lift 30lbs repeatedly, up to 50lbs occasionally
  • Ability to work outdoors, sometimes under extreme temperature and weather conditions
  • Ability to move around the sales floor and parking areas efficiently
  • Ability to operate equipment including phone system, computer system, and box cutters
  • Regular exposure to common food allergens

This job description is a general description of job functions. It is not intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by leadership, regardless of job title or routine job duties. GreenTree Co-op Market reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business operations or work environment change.

GreenTree Co-op Market is an equal opportunity employer. We therefore support and uphold a policy of equal opportunity for all staff without regard to race, color, sex, creed, national origin, religion, age, marital status, sexual preference, gender identity or expression, political affiliation, height, weight, service in the uniformed services, genetic information, disability, or any other characteristic protected by law.

Job Type: Part-time

Pay: $14.35 per hour

Work Location: In person