Service Advisor

2 days ago

San Diego, California, United States Lithia & Driveway Full time $5,000 - $12,000
Dealership:L0727 DCH Honda of Mission ValleyDCH Honda of Mission ValleyNow Hiring - Service Advisor

Pay: $5k-12k Monthly

Department Hours: M-F 7-6; Saturday 7-5

Responsibilities:

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
  • Communicate additional repair and service needs to the customer based on vehicle inspection.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • Keeping customer informed of service specials, completion times and service expenses.

​

Qualifications:

  • Previous Service Advisor experience, preferred.
  • Prior experience as an automotive technician a plus.
  • A team player who is focused on providing exemplary customer service.
  • Basic mechanical understanding of an automobile.
  • Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross Profit & Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. The Monthly Estimated Earnings Range is $5,000.00-$12, Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

  • Service Advisor

    1 week ago

    San Diego, California, United States American Tire Depot Full time $22 - $28

    ​Service AdvisorLocation: 4183 Convoy St., Kearny Mesa, CA 92111Pay: $21.50 – $28.00 per hour effective rate (base pay + commission + overtime)We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the kind of benefits...

  • Service Advisor

    3 days ago

    San Diego, California, United States American Tire Depot Full time

    Service AdvisorLocation: 3191 Adams Ave., San Diego, CA 92116Pay: $19.00 – $25.00 per hour effective rate (base pay + commission + overtime)We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the kind of benefits you'd...

  • Service Advisor III

    2 weeks ago

    San Diego, California, United States Sunroad Automotive Full time

    Service Advisor III - Kearny Mesa Chrysler Dodge Jeep RamNon-ExemptJob Summary:The Service Advisor III provides exceptional customer service, oversees complex service operations, and leads a team of service advisors. In this role, you will leverage your extensive automotive knowledge to address advanced customer inquiries, guide service technicians, and...

  • Service Advisor

    5 days ago

    San Ramon, California, United States Big Brand Tire & Service Full time $26 - $40

    Service AdvisorPay: $26 – $40.00 per hour effective rate (base pay + commission + overtime)We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the kind of benefits you'd expect from a larger organization — plus a few...

  • Customer Service Advisor

    1 day ago

    San Diego, California, United States Team Car Care Dba Jiffy Lube Full time $17

    Job Title:Customer Service AdvisorLocation:7207 Clairemont Mesa BlvdSan Diego, CA 92111Compensation:$ $17.49Worker Type:EmployeeTime Type:Part timeJob Description: Enjoy fantastic working hours – from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility...

  • Automotive Service Writer/Advisor

    2 weeks ago

    San Diego, California, United States Euroklasse Full time

    Job OverviewWe are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, guiding them through their automotive service needs. You will utilize your mechanical knowledge and customer service skills to ensure a seamless experience for our clients while...

  • Student Service Advisor

    1 day ago

    San Diego, California, United States Concorde Career Colleges, Inc. Full time

    OverviewStudent Services Advisor - Concorde Career CollegesCompensation for this role is $24.00/hrThe Student Services Advisor plays a vital role in supporting student success by providing academic guidance, career preparation, and personal development support. This position requires a proactive, student-centered approach to assist students in achieving...

  • Quick Lane Service Advisor

    5 days ago

    San Diego, California, United States MOSSY FORD Full time

    As a Quick Lane Service Advisor, you will own our customer's experience in the service quick lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and service repairs/maintenance. From greeting vehicle owners on the drive line to explaining the repair process, our...

  • Service Advisor

    2 weeks ago

    San Leandro, California, United States The Ford Store San Leandro Full time

    Hourly Pay + Commission possibly making $100 per year."TOP DOG" Service Advisor Wanted  Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your "TOP DOG" status?  We are looking for a few talented service advisors to join our team of all stars. We have a fun and unique...

  • Career Services Advisor

    5 days ago

    San Marcos, California, United States Smith Chason College | WCUI School of Medical Imaging | Smith Chason School of Nursing Full time

    JOB TITLE: Career Services Advisor  STATUS: Non-Exempt/HourlyTYPE: On-Campus/Hybrid as permitted REPORTS TO: Campus Director/Sr. Career Services AdvisorPURPOSE:The Career Services Advisor ensures all Smith Chason College future, current, and past students have the tools and information they need to be successful in their careers. The Career Services...