Customer Service Representative

7 days ago

Mechanicsburg, Pennsylvania, United States CCC Parts Company Full time

CCC Parts Company, a TruckPro companyis looking for a Customer Service Representative who will be responsible for performing sales activities via phone and operational activities within the warehouse.

CCC Parts Company Benefits:

  • Competitive pay
  • Monday – Friday DAYLIGHT schedule WEEKENDS OFF
  • Paid training
  • Medical, Dental and Vision
  • 401K – with company match
  • Paid Time Off – NO WAITING PERIOD
  • Holiday Pay
  • Referral program
  • TruckPro offers a tool purchase or reimbursement program.
  • Unique company culture that values its people
  • Willing to train the right motivated and dedicated employee

Customer Service Representative Responsibilities Include:

  • Conducts inbound and outbound calls
  • Processes customer orders
  • Places special orders with suppliers and/or other warehouses
  • Tracks and provides follow up on backorders, shipments, and warranties
  • Assists in closing out day end orders and shipping documents

Successful Customer Service Representative Candidate Will Have:

  • 1-2 years customer service and/or inside sales experience
  • Industrial, Maintenance Repair Operations (MRO), automotive parts experience (helpful)
  • Good communication skills (written and verbal)
  • Customer service focused

  • Basic order entry computer skills

  • Organization and time management skills with the ability to multi-task

  • Ability to work Monday-Friday (8am-5pm)

CCC Parts, a TruckPro company, provides a full spectrum of light, medium and heavy-duty parts to the industry. We offer the largest variety of OEM manufactured components in our industry.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

  • The work is active.
  • The associate will lift heavy duty truck parts that might be in excess of 50 lbs.
  • The associate will be required to stand for long periods of time.
  • The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, and lifting.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary duties of the job, the associate is regularly exposed to a wholesale and warehouse environment.

"CCC Parts is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."

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