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EVP, Asset Management

5 hours ago

Tampa, Florida, United States Genstone Management, LLC Full time

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans.

Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment – whether for individual investors or large-scale portfolios – ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.

Join Us on Our Journey

We are currently looking for an EVP, Asset Management to join our team.

The EVP, Asset Management is responsible for building, managing and scaling a profitable asset management function for the company. The role provides servicer oversight on behalf of clients, monitoring service level agreements, ensuring adherence to contract terms and confirming appropriate treatment at both a loan and portfolio level.

This role functions as an extension of the client to effectively manage outsourced mortgage servicing functions. Leading a team of Asset Managers, this role serves as a day-to-day interface between the servicer and the client to ensure assets are effectively managed and appropriately dispositioned. Through the client engagement, the role is also responsible for business development, leveraging the relationship to drive new, incremental volumes and adjacent business by encouraging clients to expand use of the company's services.

Success in this role requires strong business, financial and technical acumen, depth of knowledge of sales and operational processes, and the ability to build effective partnerships to achieve successful outcomes for the client. The EVP, Head of Asset Management is accountable to developing and maintaining the strategic roadmap for the function, corresponding financial forecasts and budgets, and an operational model that enables effective oversight of servicing for the client, ensuring compliance with industry regulations.

Qualifications include:

  • Bachelor's degree in business or related field, or commensurate combination of education and experience required. MBA preferred.
  • 10+ years of experience in mortgage servicing or business purpose lending operations
  • 10+ years of experience successfully managing strategic client relationships, adhering to SLAs and executing effective loan portfolio management
  • 10+ years direct experience managing people and leading teams to include the effective recruitment, development and performance management of talent
  • Previous business development experience with the ability to drive incremental growth through effective service and delivery to clients
  • Deep knowledge and understanding of mortgage servicing operations
  • Demonstrated experience effectively managing a P&L, establishing budgets and forecasts
  • Strong understanding of industry standards, best practices, applications and related regulatory guidelines
  • Proficient with Microsoft Office products (Excel, Word, Power Point, Outlook); ability to be self-sufficient without dedicated administrative support
  • Strategic leadership with proven ability to foster a positive, collaborative work environment
  • Strong verbal and written communication skills; ability to effectively communicate at C-Suite level
  • Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
  • Client focused with strong execution skills and a results orientation
  • Demonstrated ability to quickly establish credibility; coupled with for recognizing and supporting the organization's culture, values and priorities
  • Demonstrated critical thinking and problem-solving abilities; strong analytical skills and sound judgement
  • Demonstrated ability to identify, aggregate, analyze and interpret data to identify opportunities and propose solutions; ability to establish measures of success for operating areas and core processes
  • Strong attention to detail; strong quality and compliance orientation
  • Collaborative and consultative work style; demonstrated investment in the success of the broader organization
  • Effective management skills - talent selection, training, coaching, mentorship and performance management
  • Able to manage and lead change; agile; high learning agility
  • Strong project management skills with the ability to effectively lead matrix teams
  • Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management for self and team
  • Professional maturity, integrity, ability to maintain confidential data and information
  • Strong business acumen; strong fiscal and technical aptitude

Submit Your Resume to Learn More

Featured Benefits

  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program
  • Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

  • The hiring range for this position is between $250,000.00-$300,000.00
  • This position is eligible for an annual discretionary bonus

Fay Cares

The Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to