Current jobs related to Renewals Sales Support Manager - Plano, Texas - Palo Alto Networks

  • Sales Support

    2 weeks ago

    Plano, Texas, United States Delta Electronics Americas Full time

    Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we've been leading the way in high-efficiency power and thermal management solutions. Today, we're driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV...

  • Sales Manager

    4 days ago

    Plano, Texas, United States Delta Electronics Americas Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Store Sales Assoc

    2 weeks ago

    Plano, Texas, United States Grupo Famsa Full time

    CategoryExpectationsSales LeadershipMotivate and guide sales staff to meet daily sales and loan goals through coaching and example-setting.Customer EngagementEngage with customers on the floor and by phone to drive sales and provide personalized service.Product DemonstrationDemonstrate and explain product features to support customer decision-making.Display...

  • Bilingual - Sales Associate - #65

    1 week ago

    Plano, Texas, United States Grupo Famsa Full time

    Summary: Sells merchandise, insurance and service to individuals in store or showroom, provides customer assistance and service and supports store operations by performing the following duties.Essential Duties and Responsibilities are as follows, other duties may be assigned:Greets customer on sales floor, provides optimum customer service and support, and...

  • Sales Engineer

    4 days ago

    Plano, Texas, United States Delta Electronics Americas Full time

    Sales EngineerPlano, TexasWho We Are:Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage...

  • Key Account Manager

    2 weeks ago

    Plano, Texas, United States External Trintech Full time

    Summary:   Trintech is looking for passionate customer focused Account Manager with a proven record of expanding and retaining customer business through the building of trusted customer relationships and long-term partnerships.  Account Managers will be responsible for engaging with assigned accounts and nurturing those key relationships over time.  You...

  • Customer Success Manager

    2 weeks ago

    Plano, Texas, United States Amdocs Full time

    Job ID: Required Travel :Minimal Managerial - YesLocation: Plano, TX - Alpharetta, GA - St. Louis, MO - Toronto, OntarioHybrid Work Model: Typically 3 days onsite Who are we? At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better-connected world. Amdocs and its 28,000 employees serve the...

  • Sales Manager

    2 weeks ago

    Plano, Texas, United States Managed Staffing, Inc. Full time

    Background/Experience:• Bachelor's Degree with 4 to 8 years financial and operational management experience required• Project Management experience required;• Prior experience in sales, business development or sales operations with Viaero Wireless (or other Regional network operator) as customer is preferred.• Excellent interpersonal skills, as well...

  • Nearshore Sales Manager

    1 week ago

    Plano, Texas, United States Scalepex Full time

    About ScalepexScalepex is a leading provider of nearshore BPO and technology development solutions, connecting clients with highly skilled teams in Latin America. We help businesses scale efficiently by offering cost-effective, bilingual talent, cutting-edge technology services, and operational excellence.At Scalepex, we value innovation, collaboration, and...

  • Sales Manager

    1 week ago

    Plano, Texas, United States NerdsToGo Full time

    Benefits:Bonus based on performanceCompany carCompany partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree food & snacksFree uniformsHealth insuranceHelp or transport serviceOpportunity for advancementPaid time offProfit sharingTraining & developmentVision insuranceWellness resourcesNerdsToGo is a cool, fast-growing brand that...

Renewals Sales Support Manager

3 weeks ago

Plano, Texas, United States Palo Alto Networks Full time $98,000 - $158,500
Company Description

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your Career

The Renewals Sales Support Manager will lead the Renewals Sales Support Specialists (RSS) overseeing the daily creation of subscription & support renewal quotes across North America. This role is responsible for collaborating with inside/field sales teams on renewal quoting strategies, aligning with distributors/channel partners and internal stakeholders to improve the renewal quoting process, and supporting key initiatives to drive on time renewals and customer retention. This leader will continue to evolve the impact of the team and play a key role in developing ongoing relationships with our distributor community. 

We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you 

Your Impact

Team and Individual Impact:

  • Work with channel partners, distributors, and sales teams to provide quotes for maintenance and subscriptions renewals prior to contract expiration dates

  • Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies

  • Identify root causes of quoting issues, communicate findings to the broader renewals organization, and work with the cross functional teams to resolve 

  • Develop KPIs to measure the success of the business, including reporting to understand quote volumes, effectiveness of distribution quoting, etc. 

  • Maintain thorough and accurate installed customer base and service contract information in SAP and other applications

  • Clearly understand all product offering, subscription, and renewal licensing models

  • Maintain detailed notes, quotes, and relevant information on each renewal account within

  • Handle and manage internal credits and assets requests

  • Proactively provide channel partners with upcoming renewal reports 

  • Serve as an escalation point to the team and distributors on issues, including those that involve delays on providing timely quotes and system issues 

  • Closely collaborate with our distributors, channel partners, IT and other stakeholders to proactively communicate and drive renewal quoting changes, pricing, and enablement

  • Provide territory coverage support as needed for vacancies, leave of absences, etc.

  • Drive and execute follow up communications with our distributors and sales teams on long tail renewals to increase on time renewal rates  

Qualifications

Your Experience 

  • Related experience in renewals management, quoting, or related sales roles

  • Change advocate who works well in a fast-paced, deadline driven environment 

  • High attention to detail and proven organization and administration skills 

  • Experience using  

  • Excellent verbal and written communication skills 

  • 3-5 years of experience leading, coaching and developing people

Additional Information

The Team

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. 

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing sales person – you're just looking for something more substantial and challenging as your next step.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $ $158,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.