Senior Workers' Compensation Claims Specialist

The Company

At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an "A" rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier.

Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago.

For candidates in MA or CT, remote work may be considered.

What You Will Do

In this role, you'll use your customer service experience, investigative skills, and detail orientation to handle more serious and complex claims in jurisdictions including: CT, MA, RI, and NH. Communicating with our insureds, attorneys, and other relevant parties will be required in this role. With technical claims knowledge, you'll also use your decision making skills to settle claims within your assigned authority.

Key Responsibilities

• Include performing all duties and responsibilities as outlined for Claims Specialist.
• Investigating and handling primarily New England Workers' Compensation claims of a complex and serious nature, and other jurisdictions as needed.
• Performing special claims investigation and handling matters requiring broad technical claims knowledge.
• Operating on an independent basis with little supervision.
• Settling claims within assigned authority.
• Numerous contact with attorneys concerning serious claim matters.
• Reviewing court decisions, law and coverage interpretations. Broad knowledge and understanding of the law and claim practices.
• May assume duties of the Claims Supervisor in the Supervisor's absence.

What You Need

• 4-year degree in business administration or equivalent experience.
• 1-2 years as Claims Specialist or 3-4 years adjusting experience.
• Experience with New England jurisdictions strongly preferred (MA, CT, RI, NH).

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $73,000-$95,000

The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs

Additional Information

This position is a full time salaried, exempt (non overtime eligible) position.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

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