On-Site Residential Manager-housing and utilities included

Salary and housing allowance

Are you ready to transform your passion for property management into a fulfilling lifestyle? We're seeking a dynamic and dedicated Onsite Resident Manager to join our vibrant apartment community. This unique position offers a competitive salary that includes housing, providing a wonderful work-life balance in a welcoming environment.

As our Onsite Resident Manager, you'll play a crucial role in the seamless operation of our complex. Your responsibilities will include managing day-to-day operations and fostering a close-knit community among residents. If you're a proactive problem solver with strong communication skills and a talent for creating a positive living experience, we invite you to apply and become an integral part of our community. Take the next step in your property management career with us today

Who We Are

Here at Cedar Property Management, our goal is:

To provide high-quality property management services that are dedicated to the owners' goals and objectives. To deliver quality, affordable housing where individuals and families can live, work, and thrive. To conduct ourselves with utmost honesty and integrity and to be open and transparent in our dealings with all residents and vendors. To hold ourselves to the highest ethical standards, demonstrating honesty and fairness in every decision and action. To do the right thing for our team, our business, and our residents, resulting in mutual success.

To provide exceptional service to our residents, going beyond 'normal' expectations. We respect our tenants and the business they provide and offer them a service that secures value for their money and peace of mind. We feel this is what separates us from the rest.

We understand and appreciate the importance of our residents' time. As such we make every effort to meet our goals in terms of our service commitments, timings, and objectives, and communicate progress along the way in order to keep our residents and co-workers informed.

We realize our values are not achieved on our own and we understand the importance of working in conjunction with our partners, whether employees, suppliers, vendors, or residents. We strive to establish good working relationships and treat others with dignity and respect at all times.

Our team members are our best assets and without them, our mission and vision are not achievable.

We look for opportunities to invest in our employees by developing them and helping them to achieve their goals while instilling our company values.

What You Will Do (Essential Functions)

Public Relations and Sales:

• Show available rental units, maintain guest cards, and track prospective tenants.
• Attend Fair Housing Seminars and follow sales techniques.
• Maintain a professional appearance in accordance with Cedar Property Management's dress code.

Tenant Processing In & Out:

• Accept rental applications, application fees, and holding fees.
• Submit tenant applications to Appfolio for verification.
• Process rental agreements and handle tenant move-out procedures.

Rent Collection and Record Keeping:

• Collect rents through the Appfolio portal or approved methods.
• Maintain accurate financial records and follow deposit procedures.
• Handle late rent and 14-day notice procedures.
• Knocking on doors, making phone calls, personally speaking with tenants to collect past due rents.

Tenant Management:

• Address tenant issues through phone, face-to-face, or written communication.
• Seek guidance from the Property Manager when unsure about tenant requests.

Housekeeping:

• Perform light housekeeping in models and rented apartments before moving in.
• Maintain a clean and organized office space.

Weekly Reports:

• Maintain records of apartment showings, rentals, vacancies, and maintenance activities.
• Submit weekly reports to the Property Manager.

Monthly Reports:

• Prepare and submit monthly reports on rent collection and apartment status.
• Vacant Units:
• Inspect vacant units with the Maintenance Technician and tenant (if possible) and note needed repairs.
• Inform tenants about discrepancies and necessary repairs.

Meetings:

• Attend mandatory monthly meetings scheduled by the Property Management office to review performance and discuss property operation. If these fall on your regularly scheduled day off, make arrangements with the Property Manager to adjust your work hours that week.

Co-Workers:

• Collaborate closely with the maintenance team, including daily meetings to discuss schedules, vendor scheduling, and maintenance status.
• Able to be at work, on time, all the time consistently.

Competency

• Knowledge of Landlord Tenant Laws.
• Knowledge of Fair Housing Law and regulations.
• Strong communication and interpersonal skills.
• Sales and marketing expertise.
• Record-keeping and financial management abilities.
• Ability to work as part of a team.

Supervisory Responsibility

Team Leader for your residential community. Oversight of maintenance team.

Work Environment

Residential Managers work primarily indoors and outdoors, depending on the specific tasks and maintenance needs. You will have outdoor tasks such as monitoring the community for tenant violations and showing models.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to perform light housekeeping tasks.
• Maintain regular office hours.
• Meet with tenants and conduct property inspections.
• Attend meetings and training sessions as required.
• Drive golf carts.
• Must be able to comfortably ascend and descend stairs as part of daily tasks and emergency procedures.
• Must be able to climb 3 floors or stairs multiple times daily.

Position Type and Expected Hours of Work

Full-time, 8 hours a day, 40 hours a week. Office hours at each complex are 10:00 am to 7:00 pm. Days off vary depending on the property.

Travel

Able to travel 20% of the time and must comply with all relevant company travel.

Required Education and Experience

• A high school diploma or equivalent is typical for this position.
• Relevant course work or a bachelor's degree in related fields is advantageous but not mandatory.
• Manager experience, preferred.

AAP/EEO Statement

The Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $16.66 per hour

Benefits:

• Paid time off

Work Location: In person