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Senior Associate, Consultative Analytics

3 weeks ago

Chicago, Illinois, United States Gallagher Full time
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.
How you'll make an impact

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way.

Position Summary: 

As a senior, dedicated analytics associate for several of GB's largest clients, you will execute  quantitative analysis to drive actionable insights. Your insights should identify performance gaps and hypotheses for root cause, leading to specific action plans to capitalize on opportunities. You will work very closely with Client Services, Claims Operations, as well as the Client's analytics team and our internal executive team. You will be responsible for developing and maintaining appropriate scorecards and reports to track this client's claims and operational performance, including packaging of monthly insights for regular executive read outs. The ideal candidate will be able to juggle numerous inflight asks with a short timeline, and communicate expectations effectively with internal and external stakeholders across the organization. In addition, you will be required to streamline processes and automate reporting where applicable. Intermediate to expert level SQL and excel skills are desired.

Essential responsibilities include:

  • Generating analyses and reports related to client's claims outcomes to provide recommendations for senior and executive audiences
  • Identifying and assessing opportunities to improve productivity, efficiency, and outcomes across GB's operations as they pertain to this client
  • Packaging insights from analyses into highly polished presentations for internal stakeholders and/or executive team
  • Evaluating financial impact of rolling out new pilots and initiatives
  • Conducting primary and/or secondary research to identify required data to solve a given business question
  • Overseeing build-out of tools/technology as needed to ensure claims ops and client services have ability to comprehensively track outcomes
  • Intermediate knowledge of fundamental claim concepts, practices, and procedures within GB's operations
  • Able to work independently with minimal guidance as needed
  • Tasked with solving problems of moderate to high complexity
  • Significant client interaction and engagement 
About You

Work Traits:

  • Critical Thinking, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making skills, and Excellent Communication Skills 

Qualifications

Required:

  • Bachelor's degree in statistics, mathematics, computer science, finance, data science, engineering, or economics. 
  • A background in insurance, insurance broking, or financial services.
  • 5+ years of relevant professional experience in business intelligence, analytics, statistics, data science, or related field.
  • Excellent problem solving skills as well as critical thinking and conceptual thinking abilities.
  • Expert in Microsoft products – Excel, Power Pivot, Power BI
  • Expert proficiency in SQL for reading and manipulating data.
  • Bachelor's degree
  • Minimum of 4 years professional experience with quantitative analysis
  • Less than 20% travel 

Preferred: 

  • Demonstrated abilities to lead and develop analysts.
  • Experience gathering and aligning business requirements across stakeholders.
  • Ability to think critically and break down complex business problems
  • Clear and effective communication
  • Strong academic credentials
  • Proficient with Excel and PowerPoint
  • Bonus if you possess enterprise analytics skills (e.g., R, Python, SQL, SAS, Power BI, Tableau); however these skills are not required and can be taught on the job
  • Bonus if you possess functional knowledge of Human Resources (not required)
  • Bonus if you possess a Master's/MBA degree (not required) 

Required: Bachelor's degree and a minimum of 3 years professional experience with quantitative analysis. Less than 20% travel.

Preferred: Master's/MBA degree; Strong academic credentials. Proficient with Excel and PowerPoint, familiarity with Access or enterprise database programs a plus.

Behaviors: Critical Thinking, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making skills, and Excellent Communication Skills

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.