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Part-Time Retail Store Key Holder

12 hours ago


North Conway, New Hampshire, United States Lindt & Sprüngli Full time

$500 Sign-on bonus - pays out after 90 days of continuous service

Position Purpose

The Shift Supervisor (Part-Time Key Holder) supports store leadership by creating a premium, engaging in‑store experience and driving strong sales performance. This role leads by example—modeling Lindt's service standards, coaching team members, and ensuring every customer interaction reflects passion for the brand.

Key Responsibilities

  • Sales Leadership: Help the store meet or exceed weekly, monthly, and annual sales goals. Coach and supervise staff on key metrics (ADS, UPT, conversion), up‑selling, and customer engagement.
  • Team Development: Support the Store Manager in training and developing team members on product knowledge, selling techniques, and brand standards.
  • Operational Excellence: Ensure compliance with inventory control, cash handling, quality assurance, and overall store cleanliness. Monitor stock levels and escalate issues as needed.

Overall Job Summary To deliver premium service, maintain high operational standards, and foster a motivated, knowledgeable team that drives a best‑in‑class chocolate retail experience.

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule

Work Location: In person