2026 Business & Strategy Consulting Intern - Platforms & Customer Strategy

1 day ago


Chicago, Illinois, United States West Monroe (Campus) Full time

To help our recruiting team focus on your preference, please submit your application for the practice and location that is your top priority. While you can apply to up to three roles within 30 days, prioritizing your top choice is recommended. If you submit a fourth application within the 30 days, you will receive a rejection email indicating that you have reached the limit of applications you can submit.

Launch your consulting journey with West Monroe 

West Monroe is seeking Business Strategy Consulting Interns to join our Platforms and Customer Strategy team within our Technology and Experience (TechEx) Practice. As an intern, you will gain valuable experience working with clients across various industries, focusing on strategy, business process, operations, and technology platforms like Salesforce, ServiceNow, and NetSuite to enhance their sales, marketing, customer service, eCommerce, order management, and accounting functions.

As a Business Strategy Consulting Intern, you will gain hands-on experience in areas such as strategy development, business process design, financial modeling, technology configuration and implementation, preparing you to make a meaningful impact on our clients' marketing, sales, and service teams.

Primary Responsibilities  

Support the development of business solutions across Marketing, Sales Service, and Accounting functionsConduct market research and data analysis to identify trends and support strategic recommendationsEngage with client stakeholders to gather insights, understand business requirements and document desired outcomesParticipate in strategy workshops to document process improvements, KPIs and guiding principles for client programsAssist in creating strategic plans and defining metrics for marketing, sales and service improvementsAnalyze, redesign, and document operational processes to enhance efficiency and business performanceDocument client business requirements and user stories, as well as current state and future state process workflowsPerform configuration/development activities on platforms like Salesforce, ServiceNow, and NetSuite and assist in writing technical and solution design documentationWrite and execute unit and user acceptance test scripts and assist in creating and delivering end-user training materialsSupport financial modeling to evaluate strategic initiatives and align budgets with business goals

What You'll Bring to the Team

Sharp analytical thinking and an interest in solving complex problemsAbility to stay organized and manage priorities in a fast-moving environmentDemonstrated leadership potential through academics, extracurriculars, or prior work experienceClear and effective communication skills, both written and verbalA collaborative mindset and enthusiasm for contributing to team successCuriosity and a passion for continuous learning and innovation 

Required Qualifications 

Bachelor's degree in progress, with an expected graduation date between December 2026 and July 2027Intern candidates must be legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)   Minimum cumulative GPA of 3.0   Must reside within 50 miles of your assigned office before your start date and throughout the internship; our culture emphasizes team collaboration within a hybrid work model Ability and willingness to travel Monday – Thursday (up to 50%); travel expenses covered by West Monroe

Preferred Qualifications:  

Majors in:   
AccountingBusiness AdministrationBusiness AnalyticsEconomicsFinanceIndustrial & Systems EngineeringInformation SystemsMarketing

Join our team and make a lasting impact 

Based on pay transparency guidelines, the pay rate for this role is $39.00.

Other consultancies talk at you.
At West Monroe, we work with you.

We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.

You'll feel the difference in how we work. We show up personally. We're right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit  If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to

If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  



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