water emergency response inspector

3 days ago

Newport News, Virginia, United States City of Newport News Full time

Location: WATERWORKS
Job Family: PROFESSIONAL
Posting End: 11/17/2025
Details:
Click Here for Job Description
Target Hiring Range: $41, $47, Based on Experience
(Salary is the targeted hiring range and not the full salary opportunity of the position)

  • Applicants MUST submit an official job application through the City of Newport News career site to be considered. To learn more and apply, visit

What would a typical day on the job be like?
What work would I do? Do you enjoy using your problem-solving skills to produce a solution? Are you looking to take your career to the next level? This may be the perfect opportunity for you The Water Emergency Response Inspector is responsible for responding to situations after normal work hours to include weekends and holidays for the Waterworks Department.

Day to day, you will respond to afterhours emergency and customer service calls to provide technical assistance such as placing meters, turning water off or on, and checking leaks at houseline connection. You may also receive calls related to the City's infrastructure such as pipeline, service line, meter or hydrant leaks. Basic knowledge of the methods, tools, and equipment used inspections, installations, and repairs of water pipelines will come in handy when you are out in the field on a call You will be the main person to complete the investigation and identify your findings to dispatch with a resolution recommendation. It's critical that we follow protocol from Underground Utility Damage Prevention Act when locating and assessing various infrastructure.

Since you will interact with the public and other employees in the department, customer service and communication skills will be essential to performing the job. There is some administrative work required with this position. You will need to complete various work order reports, inspection reports, time sheets, inventory reports, logs, and other related documentation.

How do I apply? If interested in learning more about this opportunity, including position requirements, visit

How much money can I make?
This role has a full salary range of $37, $62, The targeted hiring range for this opening, based on qualifications, experience, and market considerations, is included in the job listing.

In addition to competitive salaries, the City offers great benefits to support the diverse needs of our employees.

What are the qualifications for this position?
This position requires a high school diploma and 3-5 years related experience, or an equivalent combination of education and experience.

Why should I work for the City of Newport News?
The City of Newport News is an organization committed to excellence in public service with strong communication and teamwork. As an established employer of choice in the Hampton Roads area, the City is also dedicated to maximizing employee potential. Join the City of Newport News and embrace the City's values of "Commitment, Caring and Collaboration.

What else should I know?
The City of Newport News offers a comprehensive benefits package to include a Virginia Retirement System defined benefit and defined contribution plan, medical, dental, vision, and a variety of wellness initiatives. Come join a team that treats you like family and emphasizes open communication

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