Health Information Coordinator 1 or 2

Posting Summary

System Job Title

Health Information Coordinator 1 or 2

Position Number

Appointment Type

Regular

Location-City

New Orleans

School/Division

LSUNO DENTISTRY

Department

LSUNO Prosthodontics

Position Summary

This position is responsible to the Department of Prosthodontics administrators, faculty, staff, residents, and students at the LSU School of Dentistry. General responsibilities will be to perform complex clinic functions in a clinical setting, answering the phone, communicating through email, greeting all patients in a respectful manner, and providing information in accordance with the rules and regulations of the School of Dentistry.

Additional Position Information

LSU Health New Orleans School of Dentistry, Department of Prosthodontics is seeking motivated applicants for the position of Health Information Coordinator 1 or 2.

As part of a Career Progression Group, vacancies may be filled from this recruitment as a (Health Information Coordinator 1 or 2) depending on the level of experience of the selected applicant(s).

To view the Civil Service Job Specifications, follow this link and enter the position title. Louisiana Department of State Civil Service: Job Information and Test Finder

Core competencies include:

• Communicating effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

There is a rate of $16.06 for the HIC2 and $15.01 for the HIC1 per hour for this title.

Pay is dependent upon applicants' qualifications. There is an additional $1 Longevity Pay for hours worked only.

You must include all relevant work experience and education on your application. The duties you describe will be reviewed as part of the process in determining if you meet the minimum qualifications for this job. Resumes are not accepted in place of a completed application.

Comprehensive benefits are available to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement plans; generous annual and sick leave; 14 paid holidays per year; and an employee health primary care clinic. See following link for more details on our benefits offerings: LSUHSC, New Orleans – BenefitsOther employee benefits include a full-service credit union, wellness benefits featuring complimentary fitness center membership for employees and their spouses, employee assistance program, campus assistance program, and pet insurance option. More information about these benefits can be found on this webpage: Additional Benefits

Posting Detail Information

Posting Number

C00748P

Number of Vacancies

1

Desired Start Date

Position End Date (if temporary)

Posting Close Date

12/05/2025

Application Review Date to Begin

Open Until Filled

No

Special Instructions Summary

This is a Civil Service Position.

Pre-employment Drug testing and Criminal Background check are required.

This position will require selected applicant to be in a probationary status for at least 6 months.

EEO Statement

LSU Health New Orleans seeks candidates who will contribute to a climate where students, faculty, and staff of all identities and backgrounds have equitable access and success opportunities. As an equal opportunity employer, we welcome all to apply without regard to race, color, religion, age, sex, national origin, physical or mental disability, genetics, protected veteran status, military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. LSU Health New Orleans is also designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management ).

Thank you,

About the School/Department

For further information about this vacancy contact:

Ora Jones

LSU Health Sciences Center

HR Management Department

Minimum Qualifications

Required Education

Other

If Other Required Education, please specify

None

Field(s) of Study

Indicate the minimum number of years required to perform the job.

2.0

Indicate the type of experience required to perform the job.

One to Three years of experience in which clerical work was a major duty. Two years of experience must have been in a medical setting.

Indicate if any combination of specific experience, training and education may be substituted for the required education or experience

Training in a businss or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for one year of the required general experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

Required fields are indicated with an asterisk (*).

• * Please rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people to ideas.
• I have no experience and/or am uncomfortable communicating effectively.
• I have limited experience or require assistance to communicate effectively.
• I can communicate effectively.

• I can communicate effectively and help others improve their communication.

• * Explain your rating regarding effective communication by providing specific and relevant examples below.

(Open Ended Question)

• * Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
• I have no experience and/or am uncomfortable focusing on customers.
• I have limited experience or require assistance to focus on customers.
• I can focus on customers.

• I can focus on customers and help others improve their ability to focus on customers.

• * Explain your rating regarding customer service by providing specific and relevant examples below.

(Open Ended Question)

• * Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• I have no experience and/or am uncomfortable following policies and procedures.
• I have limited experience or require assistance to follow policies and procedures.
• I can follow policies and procedures.

• I can follow policies and procedures and help others improve their ability to follow policies and procedures.

• * Explain your rating regarding policies & procedures by providing specific and relevant examples below.

(Open Ended Question)

• * Did you list all relevant work experience and education in the Employment History section of your application? If not please do so before submitting, resumes will not be accepted, and experience not listed on application will not be considered.

(Open Ended Question)