Senior Director Information Technology

6 days ago

Chicago, Illinois, United States The Martins Collective Full time $200,000 - $250,000 per year

Our insurance client is hiring a Senior Director of Information Technology. This individual will be responsible for leading the strategy, design, implementation and support of end-user technology services and platforms. This individual is also responsible for ensuring a secure digital experience, as well as productivity and collaboration for employees through modern workplace solutions. This person will work closely with the CIO and executive team.

Qualifications:

  • 10+ years of IT leadership experience.
  • Excellent communication, interpersonal, and organizational skills.
  • Experience leading IT operations in insurance industry or a similar complex regulatory environment.
  • Experience managing vendor negotiation and contract management.
  • Demonstrated success managing teams, overseeing projects, and supporting executives and board level stakeholders.
  • Experience overseeing virtual and physical infrastructure, end user technology, enterprise applications, and cloud solutions.

Responsibilities:

  • Lead delivery for software distribution, desktop engineering, device management, and endpoint security.
  • Manage and mentor team members, determining goals and performance metrics.
  • Provide IT leadership for multiple business units and entities.
  • Oversee hardware and software, including procurement, deployment, and retirement of assets.
  • Manage Help Desk operations and a team of support specialists, ensuring timely resolution of service requests, tasks, incidents, etc.
  • Provide strategic direction and leadership for corporate Information Technology.
  • Oversee physical and virtual systems, including hardware, AV/IT systems, corporate collaboration platforms, and VDI environments.
  • Provide white-glove service and direct communication to executives.
  • Communicate with compliance and cybersecurity teams to ensure endpoint protection, data loss prevention, and patch management, as well as to ensure adherence to regulatory and internal policy requirements.
  • Manage relationships with vendors, including contract negotiation and invoice approvals.
  • Foster environment of continuous improvement and innovation, encouraging collaboration and across departments, facilitating training sessions and IT webinars for employees.
  • Lead strategy for continuous improvement (i.e. user feedback initiatives, analytics, and service reviews)

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