MicroDose Customer Service Rep

7 days ago

Costa Mesa, California, United States RemotelyHR Full time $17,000 - $35,000 per year

*RemotelyHR is hiring on behalf of Coffee Dose

Do you like quality coffee and enjoy making someone's day? Join our Coffee Dose team at our drive-through Micro Dose location We are looking to add outgoing and friendly car dealers (aka cashiers/order takers) to our team

About Us:

Coffee Dose serves the quality of drinks of a third wave coffee shop, while using cheeky marketing to make everyone feel welcome-- whether they're a coffee connoisseur or a basic b*tch here for the gram. We offer seasonal lattes, standard lattes, and drinks made with activated charcoal, collagen, etc. for an extra health boost. We also serve a variety of keto-friendly and vegan-friendly pastries and treats.

Our goal is to provide our community with b*tchin coffee, excellent customer service, and an environment where everyone feels accepted and welcome.

Job description:

We are seeking friendly and efficient Car Dealers to join our team. As a Car Dealer, you will be responsible for taking down customer orders accurately and efficiently at the outside drive-through line while providing excellent customer service.

Job Duties and Responsibilities:

  • Greeting customers throughout their experience at Micro Dose to provide a welcoming and memorable experience.

  • Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.

  • Manage vehicles in line at the drive-through, guiding cars up to the window, taking orders as needed.

  • Maintain professionalism and a high standard of customer service when interacting with all customers.

  • Selling coffee and tea blends, highlighting the differences between items, and educating customers about brewing methods.

  • Ensure each customer is receiving the best guest experience, confirming order was correct and to their satisfaction, handling any complaints or requests.

  • Assist with side work such as prep, sticker cups, maintain inventory, etc.

  • Properly handle, maintain, and clean all equipment.

  • Maintains a safe and healthy work environment by following organization standards and sanitation regulations.

  • Properly open and close coffee location, following proper procedures on setting up, taking down, cleaning the store, and prepping for the next shift.

  • Be a responsible, bad-ass team player, taking initiative on tasks.

  • Perform other duties, as assigned.

Job Type: Part-time

Pay: $ $17.00 per hour plus tips

Shift:

  • Day shift

  • Evening shift

  • Morning shift

Work Location: In person

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