Quality Coordinator

8 hours ago

Lafayette, Louisiana, United States PCMS Full time

Entry-Level Quality Coordinator

About PCMS

Professional Cleaning & Maintenance Services (PCMS) has been proudly serving Louisiana for more than 23 years. As one of the nation's leading janitorial companies, we are committed to providing quality, reliable, and professional cleaning services across a wide range of facilities. Our mission is to deliver a consistently clean and healthy environment, and our vision is to be recognized as the BEST cleaning service provider in the United States.

We are seeking a motivated Entry-Level Quality Coordinator to support our Quality Director in maintaining excellence across all customer facilities.

Position Overview

The Entry-Level Quality Coordinator plays an essential role in supporting our Quality Director by assisting with facility inspections, quality audits, compliance checks, and documentation. This role helps ensure PCMS continues to meet our standards of execution and excellence across all locations.

This position is ideal for someone detail-oriented, reliable, and passionate about quality and customer satisfaction.

Key Responsibilities

  • Assist the Quality Director with routine and special facility inspections.
  • Document inspection findings accurately and submit reports on time.
  • Follow up on corrective actions and ensure timely resolution.
  • Support training initiatives related to cleaning standards, compliance, and safety.
  • Maintain quality documentation, checklists, and audit logs.
  • Provide feedback to Operations team on quality issues and service improvements.
  • Uphold PCMS Core Values: Integrity, Commitment, Leadership, Innovation, and Respect.
  • Interact professionally with clients and internal staff.

Qualifications

  • High school diploma or equivalent required; some college preferred.
  • Strong attention to detail and organizational skills.
  • Ability to communicate clearly and professionally.
  • Basic computer skills (Microsoft Office, email, mobile apps).
  • Valid driver's license and reliable transportation.
  • Willingness to travel between customer facilities as needed.
  • Ability to work independently and follow the chain of command.

What We Offer

  • Competitive entry-level pay
  • Training and development opportunities
  • Career advancement pathways
  • Supportive leadership team
  • Opportunity to contribute directly to PCMS's excellence and growth

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