Specialist, Communications

If you're passionate about becoming a Nationwide associate and believe you have the potential to be something great, let's talk. At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

Nationwide is seeking a Communications Specialist with a strong editorial background and proven ability to craft clear and engaging messaging. The ideal candidate will leverage their writing skills in conjunction with visual and audio storytelling techniques to bring Nationwide's story to life for our associates.

Qualified candidates will possess exceptional organizational and interpersonal skills; masterful writing, editing and proofreading abilities; and demonstrated storytelling experience. They will exhibit an ability to use words and images to deliver effective messaging with proficiency in web and digital writing.

Other desired skills include news writing and editing, experience with content management systems like SharePoint, familiarity with email software like ContactMonkey, and proficiency in audio and video production and editing.
 

Essential Job Functions:

• Writing and editing digital associate communications (i.e. email communications, copy for InSide pages, presentations, etc.)  to support a corporate or business unit team.

• Developing story ideas for InSide editorial (intranet news), editing copy and coordinating artwork with designers.

• Building and distributing bulk email campaigns in ContactMonkey. 

• Working to increase audience use of and interaction with corporate news content.

• Developing project work plans for content development and implementing the tactics within the work plan. 

• Ensuring that decisions are documented and reflected in work plans while managing customer expectations for timelines and implementation.

• Interviewing and recording subjects to feature on episodes of an internal-facing podcast ("Hello, my name is…").  

• Editing audio and video files as needed.

• Maintaining digital signage displayed throughout the enterprise.  

General Duties:

• Planning, developing and implementing communication projects for internal and external audiences.

• Assisting in the development of strategic communication plans. Writes, edits and coordinates tactics to support the plan.

• Handling all matters with discretion and maintaining confidentiality of all information.
   

Qualified candidates should be comfortable managing simultaneous projects, adapting to evolving priorities and making recommendations to help solve problems.

This hybrid position is based in Columbus, OH. Candidates located near a Nationwide campus will collaborate in office 2 days per week and enjoy the flexibility of remote work the remaining days. Current Nationwide Remote Associates will also be considered.

Job Description Summary

We have a great story to tell and are looking for great storytellers to help us inform, persuade and engage our internal and external audiences. Communicators at Nationwide are charged with narrating great stories that inspire people to take action. If you're up for the challenge, we want to hear from you

As a Specialist, Communications you'll focus on the content development, design and implementation needs to inform and engage internal and external audiences with information about the company.

Job Description

Key Responsibilities:

• Designs, develops, produces and distributes communications for internal/external audiences.

• Evaluates internal/external communication issues and makes recommendations to managers and project leaders on communication projects, opportunities and alternatives to ensure that the communication plans support the business unit and/or department critical initiatives and objectives.

• Assists in the development of communication plans. Writes, edits and coordinates communications tactics, discussion guides, presentations, talking points, speeches, etc.

• Develops PowerPoint support for presentations as needed. Presents reports, presentations and plans to management.

• Plans, prepares and disseminates information concerning the company and/or business unit. Evaluates the impact and effectiveness of communication materials and programs and provides recommendations to management on new/revised programs.

• Serves as a project leader for assigned communication projects as requested.

• Performs need assessments and evaluate possible solutions/alternatives in order to develop and recommend new communication programs and strategies. May assist in the development and implementation of survey tools for opinion research.

• Assists in training other Communications associates.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director or Associate Vice President. This is an individual contributor role.

Typical Skills and Experiences:

Education: Undergraduate studies in communications, journalism, advertising or related field; degree preferred.

Experience: Typically, five or more years of proven experience in a communication field, including developing content for impactful corporate communications programs.

Knowledge. Abilities and Skills: Proven knowledge in communication techniques and an understanding of advertising, public relations, and/or sales/ marketing communication concepts. Accountable for long-term communications projects, as well as quick turnaround assignments and comfortable working with large cross-functional teams toward a common goal. Have a strong sense of accountability in creating and executing communication tactics that are targeted and on time. Ability to influence, prepare and deliver verbal presentations and demonstrations translating complex policy and technical concepts to all types of audiences. Verbal and written communication skills necessary to help consult on communication plans and internal/external communications materials as part of a project team. Specific experience in a communications field (web, audio-visual, print, layout and design, etc.) may be more valuable in certain roles.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Extended work hours may be necessary during periods of heavier volume of work. May need to be available to work in field locations to provide media support for catastrophic (CAT) situations.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

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