Resident & Client Experience Manager

6 days ago


Pittsburg, Kansas, United States Forsythe Enterprises LLC Full time $40,000 - $60,000 per year

About the Role:

Are you someone who loves helping people, staying organized, and making sure things run smoothly? Do you enjoy variety in your work and want to grow with a team that supports both real estate and insurance clients?

We're hiring a Resident & Client Experience Manager to serve at the front desk of our Pittsburg office — working closely with tenants and insurance clients after they come onboard. You'll support our property and insurance teams with communication, documentation, and daily follow-up — while making sure every person who walks in or calls gets a great experience.

You are not alone in this role — you'll be supported by a full property management and insurance team, and trained on our systems. We just need your energy, professionalism, and follow-through to make it work

Key Responsibilities:

  • Greet walk-ins, answer calls, and support front desk operations
  • Communicate with current tenants after move-in (not leasing or sales)
  • Monitor and follow up on rent payments using AppFolio
  • Provide ID cards, proof of insurance, and assist with simple client insurance requests (no policy changes)
  • Send lease violations, track renewals, coordinate move-outs
  • Support internal operations using Google Workspace & GoHighLevel

What You'll Use:

  • AppFolio
  • GoHighLevel (GHL)
  • Google Docs, Gmail, Sheets
  • Phone/VoIP system
  • CRM/insurance systems (training provided)

Pay & Schedule:

  • $16–$21/hour
  • Full-time: 35–40 hours/week
  • Monday–Friday
  • Bi-weekly pay
  • Paid training included

Growth Path:

  • Insurance Producer
  • Property Manager or Assistant PM
  • Office Coordinator or Team Lead

Apply Here:

To be considered for this position, you must complete the application process at the following link:

[Insert Your Link Here]

Job Type: Full-time

Pay: $ $21.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • Professional development assistance

Work Location: In person



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