Senior Director of Partnerships

Ready to lend your incredible experience to accelerate our existing (of the hockey stick varietal) growth while also finding channels and strategies to maximize efficiency?

Yes? Perf. Keep reading.

We have a very (very) good thing going with highly efficient partnership-driven growth, a kick ass team and an enormous amount of open road ahead of us. We are incredibly proud of our partnership ecosystem and looking for someone to continue to grow the relationships we have and help us discover new ways to expand our strategic partnership landscape.

We are looking for someone who is a connector and can spot moments of market alignment and partnership magic by building traditional referral partners, product partnerships and exploring M&A opportunities. Under the hood of this strategic connector, we want to see a meticulous measurer. Someone who is willing to take big swings with the caveat that we have to be able to understand the outcome and drop things fast when they don't clear the fence.

Our partnership-driven growth and go-to-market is deeply rooted in human relationships and enabled with the power of AI. As the AI GTM landscape evolves under our feet, our leaders need to be at the bleeding edge, looking for ways to complement our existing strategy with a strong POV on how AI can accelerate our outcomes.

We are looking for an ultra curious, deeply empathic, maniacal measurer who believes in rolling up their sleeves, empowering their team and the teams around them and can help carve out the partnership path of our growth journey.

This role will own our partnership strategy, sit on our (amazing) growth team and report directly to the CRO.

MarginEdge: Where hospitality meets technology
As a team built by former (and current) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that's where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.

Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 10,000+ restaurants across the US and Canada.

We enable restaurants to make magic while knowing we are doing the same for them.

We have the utmost respect for our clients and because of this, we are unable to hire their current employees.

What type of responsibilities will I have?

• As a member of our leadership team, you will understand the work and goals of other departments and find ways to align our growth strategy with the priorities of the organization.
• You will harness the individual power of the incredible members of our team to mind moments where 1+1=1000.
• You will be the author of our partnership strategy, using all you know about relationships, strategic alignment and the hospitality tech ecosystem to continue to build this exceptionally important channel.
• You understand restaurants and our space and can see where aligned organizations and products can help build our community and accelerate our mission of empowering operators.
• You are more than just AI curious, you are a believer in its ability to transform our GTM motion and can help identify clear places to experiment, measure and implement.

What qualifications or skills are required?

• 7-10 years relevant experience
• Bachelor's Degree or equivalent
• Management experience (with a wake of glowing reviews from previous teams)
• Self-professed hospitality zealotry with experience building partnerships in a high-growth environment.

Nice To Haves

• A track record of getting things done efficiently in a way that builds the teams around you and builds bridges between stakeholders and departments - and a resume that tells this story in more than one setting, more than one time.
• A history of inspiring teams, empowering their growth and using the catalytic power of leadership to produce outcomes. The path leading you to this job posting has to be littered with internal and external super-fans who would jump at the chance to work with you again.
• A confident, execution-oriented mindset married with the humility and empathy required to craft systems that meet the needs of the team.
• Proven experience in designing, negotiating and finalizing contracts, including partnership agreements and revenue-sharing structures.
• Experience building and managing to key performance metrics and a fluency in measuring partnership outcomes.
• A go-big-or-go-home mindset complemented with data savvy and an aptitude for analytics.
• In our culture of experimentation we need the willingness to risk, matched with the ability to measure, and the awareness to (quickly) leave ego at the door when things don't work.
• Experience in the software industry
• Experience in B2B SaaS growth
• Experience in the restaurant industry
• Experience in M&A
• Local to the DMV

What's it like to work for MarginEdge?
Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the voila, MarginEdge

We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?

Benefits (Shut The Front Door, They Are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that's you) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that's you again) but also provide the foundation for a career you love and a life outside of work you love just as much.

• Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance)
• Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win)
• Health Savings Account with employer match (dependent upon your medical plan selection)
• Commuter benefits with employer contribution (excluding limos and helos - for now)
• Generous Life Insurance Plan
• Short- and Long-term Disability
• Company-Paid Holidays
• 401(k) and matching
• Stock Options to buy into everything we are doing to support this industry
• 12-week fully Paid Parental Leave
• Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too
• A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes.

Check out our 100% "Recommend to a Friend" rating from anonymous employee reviews on
Glassdoor
.
Oh, and our recognition in the Washington Post as a
top small businesses
to work for in 2021, 2022, 2023 and 2024
And most important, what our customers think about our work on
Capterra
and
G2 Crowd.
Our Fine Print is Bold:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.

As a team built by former (and current) restaurant operators, our goal to bring our clients the same energy, attention to detail and passion that they give their guests. Our culture is deeply rooted in service—partially because that's where we came from but also because we believe it's the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant.

Our dream is to make the magic just a little easier for operators and their teams. We believe in crazy things like knowing how much waste your kitchen is producing and what your total spend is
during
the period. Solving these kinds of problems is really freaking hard to do, which is why we develop cutting-edge technology that answers these questions with data science.