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Asset Specialist

3 days ago

Kansas City, Missouri, United States JE Dunn Construction Full time

Location:
Kansas City, MO, US, 64106

Best People + Right Culture. These are the driving forces behind JE Dunn's success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Asset Specialist will provide support for the organization's computer users. This position will be responsible for providing instructions to end users, repairing hardware and software malfunctions, and performing desktop system installations and upgrades. Document resolutions to known issues. All activities will be performed in support of the strategy, vision and values of JE Dunn.

  • Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor
  • Career Path: Senior Asset Specialist
Key Role Responsibilities - Core

ASSET SPECIALIST FAMILY – CORE

  • Acquires, coordinates, and tracks assets across the technology asset life cycle.
  • Serves as the liaison between the IT department and Accounting for asset tracking, depreciation, and disposal of computers and/or mobile and desk phones.
  • Manages distribution and support of end user mobile devices by working directly with IT cell phone administrator, and provides instructions regarding proper use of hardware and software systems as they are deployed to end users.
  • Conducts regular audits of end user assets and mobile devices and suggests or directs action items to correct discrepancies.
  • Creates in-depth documentation of processes and system configurations.
  • Creates and assigns work orders in the IT ticketing system, and documents resolutions.
  • Performs hardware and software repairs, maintenance, and upgrades and maintains asset records.
  • Researches new desktop hardware and software and performs testing on potential configuration changes.
  • Maintains records of daily data communication transactions, problems, remedial actions taken and installation activities.
  • Serves as liaison between the manufacturer's support representative and the end user.
  • Coordinates technical aspect of office moves. Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn's policy of non-discrimination and ensures positive, proactive implementation throughout the organization.
Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities
  • Ability to perform work accurately and completely, and in a timely manner
  • Communication skills, verbal and written
  • Proficiency in MS Office (Advanced)
  • Listening skills
  • Ability to deliver quality through attention to detail
  • Thorough knowledge of personal computer software including operating systems
  • Thorough knowledge of PC components and associated hardware
  • Ability to solve technical issues
  • Knowledge of networking and telecommunications
  • Ability to build relationships and collaborate within a team, internally and externally
Education
  • Associate's degree in computer science or related field (Required)
  • In lieu of the above requirements, relevant experience will be considered.
Experience
  • 0 -2 years previous help desk or desktop experience (Preferred)
Working Environment
Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.