Automotive Shop Manager

4 days ago

Chattanooga, Tennessee, United States Countertop Fabricator & Installer Full time

Automotive Shop Manager – Lead an Award-Winning Repair Team

Are you a driven, career-minded leader with a passion for high-quality automotive repair and exceptional customer service? Our nationally recognized automotive repair organization is expanding, and we're looking for a talented Automotive Shop Manager to join our leadership team.

We pride ourselves on outstanding online consumer ratings, transparent repair processes, and a customer-first culture. If you're ready to take ownership, grow a high-performing crew, and be rewarded for your results, this is the opportunity for you.

What You'll Do?

  • Lead the Shop Daily: Oversee operations, workflow, technician productivity, scheduling, and shop standards.
  • Drive Sales & Profitability: Use polished sales and communication skills to close jobs, maximize revenue, and deliver consistent results.
  • Deliver Exceptional Customer Service: Ensure every customer understands their vehicle needs, options, and receives a first-class experience.
  • Master Phone Skills: Handle inbound/outbound calls professionally to secure appointments and turn inquiries into on-site visits.
  • Build & Present Estimates: Create accurate estimates, review recommended services, and maintain full transparency with customers.
  • Operate Like an Owner:
  • Manage costs and margins
  • Oversee payroll and staffing
  • Coordinate with parts vendors
  • Maintain tools, equipment, and shop readiness
  • Lead a High-Performing Team: Coach and develop technicians and service advisors while fostering a strong, supportive culture.
  • Run a Busy, Established Shop: Manage a fully functioning facility with walk-ins, repeat customers, fleet accounts, and steady car count.

What You Bring?

  • Proven experience in automotive service management, service advising, or high-level sales leadership.
  • Strong mechanical understanding (you don't need to wrench, but you must know the work).
  • High capability in sales, communication, estimating, and customer engagement.
  • Ability to multitask in a fast-paced environment.
  • Strong leadership instincts—able to motivate, coach, and hold your team accountable.
  • Valid driver's license.
  • A career-oriented mindset with desire to grow into higher leadership roles.

Why Join Us?

  • Top-Tier Reputation: Work for one of the most trusted and highest-rated repair organizations in the industry.
  • Outstanding Earnings Potential:
  • $70,000 – $100,000 per year
  • incentive program with up to % of sales
  • Career Growth: Access to a structured Manager-in-Training (MIT) Program and clear advancement pathways.
  • Special Financing Option: Industry-leading payment plan program that approves the vast majority of customers—boosting both sales and customer satisfaction.
  • Cutting-Edge Technology: Digital vehicle inspections that increase transparency, customer trust, and sales opportunities.

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Paid time off
  • Supportive company culture

Ready to Lead a Winning Team?

If you're passionate about results, hungry to grow your career, and eager to run a thriving shop as if it were your own, we want to meet you.

Apply today and take the next step in your automotive leadership journey

Job Type: Full-time

Pay: $70, $1,000,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Automotive service: 2 years (Required)

Ability to Relocate:

  • Chattanooga, TN 37416: Relocate before starting work (Required)

Work Location: In person

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