Quotations Specialist

• Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.

DSG is seeking a Plumbing & HVAC Quotations Specialist for our Michigan Region. In this full time, salaried position, work is typically performed between the hours of 7:30am and 4:30pm, Monday through Friday, but may vary on occasion according to business needs. As a Quotations Specialist, you will be responsible for developing quotations for residential and commercial Plumbing & HVAC projects.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we've delivered more than supplies, we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a Plumbing & HVAC Quotations Specialist at DSG:

• Review bid reports, solicit sales team feedback, and elicit direct customer feedback to determine quotation opportunities.
• Develop estimates of material quantities and provide price quotations on industrial, commercial, and construction projects in a timely and professionally presented manner
• Exchange project plans and specifications to perform takeoff
• Review specified products and determine availability, finding quote equivalent substitutes as necessary
• Contact and negotiate with vendors for special terms and pricing for supplies and materials regarding quoted projects
• Follow up with the Sales team and quoted customers to secure the sale of the project
• Assist in the preparation and assembly of submittals for approval
• Address all customer complaints and/or inquiries promptly to ensure equitable resolutions and maximize customer satisfaction
• Write up the orders for customer materials, confirm delivery dates, and release orders to meet project requirements
• Track, monitor, and maintain an orderly quotation file and record of jobs quoted
• Provide technical support to fellow employee owners and customers
• Other duties as assigned

A Successful Plumbing & HVAC Quotations Specialist Typically Has:

• A High School diploma or equivalent.
• Secondary or post-secondary coursework concentrated in a related field OR field experience and/or technical knowledge of plumbing and HVAC products and application.
• A sales-oriented mindset and drive to succeed in a highly competitive market.
• A strong ability to communicate effectively orally, via phone, and in writing (email) with customers and vendors.
• Outstanding interpersonal and customer service skills.
• Organizational skills to plan and prioritize work effectively.
• An innate ability to flourish in a fast-paced work environment.
• Prior computer knowledge, experience, and skills.

At DSG, We Offer Benefits Built for You:

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.
• We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (FSA).
• Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.