Senior Solution Architect- Pre Sales

Treasure Data: 

At Treasure Data, we're on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes. 

We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role:

As a Senior Solution Architect, you will play a vital role in supporting our Customer Data Platform sales initiatives. You will be responsible for presenting the product, handling customer objections, and executing technical win strategies. Your expertise in demos, workshops, and services scoping will be key to our success in closing deals. Your ability to build relationships and collaborate with product management and other cross-functional teams will enable us to continually enhance our offerings and deliver value to our customers.

Responsibilities & Duties:  

• Build and deliver high-impact demos and solutions that showcase how the Customer Data Platform drives significant business transformation and value for top-tier clients.  can create business value for prospective customers
• Proactively manage and resolve customer objections, leveraging deep expertise to influence decision-makers and guide customers toward successful solutions 
• Highly involved in ideation sessions and workshops, both standard and custom, with a focus on vertical-specific strategies that align with broader business objectives 
• Develop and execute comprehensive technical win strategies for high-priority sales opportunities
• Drive and run the success of Proof of Concept (PoC) engagements, collaborating with Solution Consultants and clients to define success criteria and establish long-term relationships. 
• Lead cross-functional services scoping exercises, ensuring alignment across teams and successful project execution with key stakeholders.  
• Deliver internal enablements, create knowledge-sharing initiatives, and represent the company as a thought leader at external events, webinars, and industry conferences.  
• Drive continuous feedback loops with product management teams, advocating for product enhancements that directly benefit customers and contribute to business growth. 
• Present  Solution Architect enablement sessions for the global GTM teams, ensuring a unified, high-impact technical approach.
• Drive innovation by identifying emerging trends and evolving customer needs, shaping the future direction of solutions.
• Collaborate with cross-functional teams, including sales, product management, and engineering, to drive successful outcomes for clients.
• Influence key strategic decisions by providing insights and recommendations on critical business and technical challenges.

Required Qualifications: 

• Proven experience as a Solutions Architect or similar role
• Strong track record of achieving technical wins and performance against quota
• Strong knowledge of Customer Data Platforms and related technologies and an overall understanding of Marketing Technology solutions (MarTech)
• Excellent presentation and communication skills
• Ability to handle customer objections and engage in solution-focused discussions
• Experience in executing workshops and technical win strategies
• Ability to collaborate effectively with cross-functional teams
• Demonstrated leadership qualities, including mentoring and delivering enablements
• Strong problem-solving and analytical skills
• Self-motivated, with a drive for continuous learning and improvement
• Bachelor's degree in a related field or equivalent experience

Physical Requirements: 

Working out of the Boston, MA or New York, NY office according to our "Global Hybrid Working Policy."

Travel Requirements: 

Requires peaks of 50% travel to visit clients/prospects/events/internal meet ups

Perks and Benefits (US): 

Our benefit package showcases our culture of care and empathy with  

• Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP) 
• Competitive compensation packages 
• Company paid life insurance 3x salary 
• Company paid short- and long-term disability coverage 
• Retirement planning (401K) with 4% company match 
• Restricted Stock Units (RSU)
• Flexible Time Off (FTO)
• Up to 26 weeks paid parental leave  

About Treasure Data:

Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world's largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust.

Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty.

Our Dedication to You: 

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. 

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. 

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place.  Any resumes received without having an active agreement will be considered gratis referrals to us.  Thank you for your understanding and cooperation