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Technical Trainer

2 weeks ago


DallasFort Worth Metroplex, United States Assurant Full time

The Technical Trainer will execute tasks within a variety of training and facilitation related programs. A keen focus on technical training is paramount, and this person will be instrumental in developing a quality-focused operation. Programs include: Training, Document Control, Training Auditing, Information Analysis, Reporting, and Other programs under the scope and leadership of the training department.

This is an onsite role in our Irving TX facility.

The work schedule for this role will be Monday-Thursday 6:30 PM - 4:30 AM
What will be my duties and responsibilities in this job?

  • Conduct training in accordance with developed curriculums in a classroom setting and on production floor, including Higher-Level courses
  • Evaluate training candidate's ability to demonstrate skills taught during training programs
  • Training Support and Maintenance
  • Develops programs and training content, utilizing the Systematic Approach to Training (ADDIE) model, that align to business priorities
  • Identifying content and learning materials to develop materials that align to client specifications
  • Making necessary changes to lesson plans to improve training
  • Developing tools (lesson plans, job aids, PowerPoint) and implementing by due date using the most effective method
  • Drive training schedule to completion, based on company needs and priorities
  • Maintains training records to include all attendance and system issues
  • Compiles quality, performance, and efficiency data to demonstrate the ongoing effectiveness of training modules
  • Drive documentation schedule to completion, based on company needs and priorities
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Examines records, reports, operating practices, and documentation

What are the requirements needed for this position?

  • 3 years' experience in training, facilitation, and content development
  • 1 years' experience performing data analysis in a performance auditing environment
  • 1 years' experience working in a fast-paced manufacturing environment
  • Advanced Microsoft Office skills

What other skills/experience would be helpful to have?
Associate degree

Prior experience with ECO/Configuration Control, preferably in a manufacturing environment

Proficient in LEAN methodologies

Skilled in applying the Kirkpatrick Learning Model for training evaluation

Expertise in utilizing eLearning Authoring tools for content creation

Intermediate knowledge of Workday Learning Management System administration and functionality

Pay Range
$ $33.81

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.