Front Desk Agent

2 weeks ago

Moscow, Idaho, United States Moscow Idaho Hotel Full time

About us

La Quinta Inn & Suites is a small business in Moscow, ID. We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • On-the-job training
  • Growth opportunities

Overview: We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills.

Duties:

  • Greet guests and provide them with exceptional customer service

  • Check guests in and out efficiently

  • Answer phone calls and assist with inquiries

  • Handle reservations and cancellations

  • Process payments and maintain accurate records

  • Address guest concerns and escalate as needed

  • Assist with night audit procedures as required

Qualifications:

  • Previous experience in hospitality or front desk roles preferred

  • Proficiency in phone systems and etiquette

  • Strong communication skills with a focus on guest relations

  • Ability to multitask in a fast-paced environment

  • Bilingual or multilingual abilities are a plus

  • Knowledge of hotel management software is advantageous

This position offers the opportunity to work in a dynamic hospitality environment with room for growth and development. If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Front Desk Agent position.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Work Location: In person

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