BDC Customer Service Representative

7 days ago


Lumberton, North Carolina, United States Peterson Automotive Full time

Job Title:

BDC Representative / Business Development Center Associate

Company Overview

We are a focused on delivering excellent customer experiences. Our team thrives on communication, teamwork, and results. We're looking for a motivated BDC Representative to join our team and help manage customer inquiries, appointments, and follow-ups.

Job Responsibilities

  • Handle inbound and outbound calls, emails, and texts to engage potential customers.
  • Schedule and confirm sales and service appointments.
  • Update and manage customer records in the CRM system accurately.
  • Follow up with leads promptly and professionally.
  • Work closely with sales and service teams to ensure great customer communication.
  • Meet or exceed daily/weekly goals for calls and appointments.

Requirements

  • Previous experience in a BDC, customer service, or sales role preferred.
  • Strong phone and written communication skills.
  • Professional, positive attitude with attention to detail.
  • Basic computer proficiency (CRM or call center software experience a plus).
  • Must be dependable and able to work alternate shifts (e.g., morning/evening rotation).
  • Must be available to work some Saturdays.

Schedule

  • Full-time position.
  • Alternate shifts (8:30 AM – 5:30 PM, and 11:00 AM – 8 :00 PM).
  • Some Saturdays required (typically rotating schedule).

Compensation

  • Hourly pay plus performance bonuses.
  • Opportunities for advancement.
  • Benefits available after 90 days

How to Apply

Please submit your resume and a brief note about your availability.

We look forward to hearing from you and will contact qualified applicants to schedule an interview.

Job Type: Full-time

Base Pay: From $12.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

Work Location: In person



  • Lumberton, North Carolina, United States Dreamville Finds Full time

    Job SummaryWe are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving sales growth and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess a strong background in sales, particularly in B2B environments,...


  • Lumberton, North Carolina, United States Interstate Connecting Components (ICC) Full time

    JOB SUMMARYThe major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer...


  • Lumberton, North Carolina, United States Graphic Packaging International Full time

    If you are a GPI employee, please click the Employee Login before applying.At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of...


  • Lumberton, North Carolina, United States Alchemy Financial Group Full time $60,000 - $125,000 per year

    We are looking for a competitive Insurance Sales Representative to help us expand our business by actively assisting senior citizens within their community. The organization has proven continuous growth and has proven to be a very lucrative industry throughout the years. 2019: 42.7 million in production 2020: 53.1 million in production 2021: 77.3 million in...


  • Lumberton, North Carolina, United States Concentric Full time

    :Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company's signature solutions, Guaranteed POWER and Perpetual POWER are industry firsts, improving reliability, sustainability, and safety to solve the...

  • Assistant Manager

    5 days ago


    Lumberton, North Carolina, United States Minuteman Food Mart Full time

    Minuteman Food Mart - Assistant ManagerLumberton, NCJoin us as we grow together personally and professionally Four Generations of family Managership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family We are improving the lives of those we touch every day...

  • Shift Lead

    2 weeks ago


    Lumberton, North Carolina, United States Planet Fitness Full time $25,000 - $50,000 per year

    Reports to: General Manager (GM) / Assistant Manager (AM)Department: Club OperationsDuties and Responsibilities:Assist the GM and AM in implementing strategies to attract and keep members based on our Excel Core Values.Help train new Team Players and be a team resource by accurately answering questions/concerns, modeling expected behaviors, and correctly...

  • Sales Consultant

    1 week ago


    Lumberton, North Carolina, United States Jarons Furniture Outlet Inc. Full time

    Benefits:401(k) 401(k) matching Competitive salary Employee discounts Job Summary Jarons Furniture Outlet Inc. is looking for a Sales Consultant to join our team As a Sales Consultant, you will be the face of the company dealing with all customer questions about the product and services. It will be your job to keep customers happy and...


  • Lumberton, North Carolina, United States Miller Transportation Group Full time

    Miller Transportation Group is a mid-size, rapidly growing leader in the transportation industry that has been family-owned since 1912. The company's several business units operate as follows:Miller Dealerships - Provides car and light truck solutions across the Ford, Lincoln, and Subaru brands.Miller Truck Leasing - Provides full-service leasing, finance...

  • Property Manager

    2 weeks ago


    Lumberton, North Carolina, United States Beacon Management Corporation Full time $48,000 - $60,000 per year

    Company OverviewBeacon Management Corporation is dedicated to the development and management of affordable housing, ensuring that families and seniors have access to quality living environments. Our mission is rooted in providing sustainable housing solutions that enhance community well-being.PROPERTY MANAGER JOB DESCRIPTIONThe Property Manager is the direct...