Tow Truck Dispatcher

1 day ago


Detroit, Michigan, United States Henderson Automotive Full time

A DISPATCHER IS NOT JUST A DISPATCHER If you've ever dispatched before, you know firsthand that this is true. The dispatcher is the voice & face of a company and provides the customer with first impression of who were are and how well we do what we do. A dispatcher's first and most important job is to be EMPATHETIC to our customers. Most of our customers are in the midst of a bad day and it is our job to do everything in our power to make that day a little less stressful. CUSTOMER SERVICE GURU is what you will be asked to become. You must have the ability to multi-task and be comfortable operating a multi-line phone system. Our systems are computerized so computer experience is necessary. Duties also include some office work. We are also a Repair Shop, and a Used Car Dealership so EXPERIENCE IN THE AUTOMOTIVE FIELD OR DISPATCHING INDUSTRY IS MANDATORY. Copy & paste the following facebook link to see a short video introduction to our company.

Job Type: Part-time

Expected hours: 20 – 25 per week

Work Location: In person


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