Talent Development Systems Administrator

Description

Talent Development Systems Administrator (Workday)

50 Amica Way, Lincoln, RI

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company's mission and broaden our vision of what's possible. We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lincoln, RI is seeking a Talent Development Systems Administrator to join our Human Resources team

Job Overview:

The Talent Development Systems Administrator will enable enterprise-wide employee development by administering, optimizing and supporting Workday Talent modules and integrated learning technologies. This role focuses on system integrity, actionable insights, and digital innovation to drive strategic learning outcomes. The administrator will provide input on system strategy, support HR and business stakeholders, and apply emerging technologies such as AI.

Responsibilities:

• System Administration & Governance:
• Administer and maintain Workday Talent modules including Learning, Skills, Career Paths, Development Plans, Succession Planning, and Mentoring.
• Ensure data accuracy, user access controls, and compliance with governance standards.
• Provide Tier 2 support for learner issues and troubleshoot system-related inquiries.
• Oversee the system configuration and development, security/permissions, and user administration in conjunction with the HRIS team
• Plan, prioritize, and implement new functionalities and enhancements
• Communicate system updates and project information to stakeholders
• Manage content, including course loading, ILT/vILT management and curriculum development
• Meet with stakeholders to develop learning solutions and workflows that will meet business needs.
• Integration & Vendor Management:
• Maintain and expand third-party integrations (e.g., LinkedIn Learning, external LMS platforms).
• Manage relationships and logistics with external training partners, including scheduling, contracts, and performance tracking.
• Data & Insights:
• Research and conduct competitive intelligence. Is actively involved in local user groups and attends relevant local seminars to remain up to date on new system functionalities and best practices.
• Create and maintain reports to monitor and review catalog, course usage, and user data.
• Develop and maintain dashboards and reports to track training metrics, KPIs, and learner feedback.
• Analyze survey data and learning trends to inform strategy and stakeholder decision-making.
• Develop and maintain workflows and governance for administrative processes within the system.
• AI Enablement & Innovation:
• Collaborate with internal and vendor teams to identify and implement AI tools that enhance Talent Development workflows and learner experiences.
• Apply innovative thinking and advanced technologies to design solutions that anticipate future challenges and optimize operational workflows.
• May be called upon to handle other duties as required.

The 37.5-hour work week is scheduled from Monday through Friday, between the core hours of 8:00 AM and 5:00 PM.

A hybrid schedule will be available once trained to work independently, with three days reporting to our Lincoln, RI office and two days working from home.

This role does not currently offer employment visa sponsorship.

Total Rewards:

• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly
• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company

Qualifications:

• Bachelor's degree
• Strong analytical skills with experience in survey tools, dashboards, and reporting platforms.
• Familiarity with learning technologies and third-party content integrations.
• Excellent communication and stakeholder management skills.
• Demonstrated planning and problem-solving skills.
• Commitment to internal customer service and responsiveness.
• Interest or experience in AI tools and digital innovation within HR or learning environments.
• Excellent organizational and time management skills.
• Proficiency in M365 applications, including Excel, Word, Teams, Outlook, Copilot.
• Experience administering Workday or similar HCM systems, particularly Learning and Talent modules.
• Preferred Workday pro-certified in one or more areas.
• Familiarity with course authoring tools such as Articulate 360.

Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.

About Amica

Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: Learn more in the "Is Amica hiring?" section of our FAQ.

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