Chelsea Branch

2 weeks ago

Chelsea, Massachusetts, United States Metro Credit Union Full time $25,000 - $40,000 per year

Come join our Chelsea, MA retail team The Sales & Service Representative (SSR) assists in the daily operation of the branch including keyholder responsibilities to open/close the branch. The SSR serves as a financial consultant to new and existing Members by providing information about Metro's products and services, assists and advises Members in determining which products and services best meet their needs, opens Member accounts and provides problem resolution. SSRs participate in sales and service programs and contribute to branch sales goals, providing referrals to retail partners as appropriate. As a representative of the Metro brand, you'll adhere to Metro's policies, procedures and regulations in providing excellent, quality service to members, co-workers, and management.

Please note this is a part time position.

Core Responsibilities:

  • Process a variety of transactions including check cashing, deposits/withdrawals, loan payments and payoffs, official checks and money orders, cash advances, etc.
  • Balance work on a daily basis and stay within defined balancing guidelines.
  • Provide information relative to Metro Credit Union policies and procedures to new and existing members.
  • Perform needs assessment to determine the best financial solution or product for members.
  • Verify all account opening requirements have been met, including obtaining all applicable security clearances, required signatures, and paperwork.
  • Conduct consumer loan interviews; aid members in completion of loan applications including verifying identification, obtaining required signatures, and ensuring approval conditions are met. Communicate status of loan applications to members.
  • Contribute to sales and referral programs including branch sales goals. Cross sell products by answering inquiries and informing members of new services and product promotions. Make effective referrals to retail partners.
  • Resolve service problems and complaints by determining root cause, selecting, and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.
  • Maintain member confidence and protect bank operations by keeping member information confidential.
  • Train on additional secondary skills such as outbound collection calls, processing loans, answering calls from the call center, and assist other departments as required by the Universal Service program. Participate in and strive to achieve assigned program goals.

Requirements:

Education and Experience

  • High school diploma or equivalent
  • Minimum of 1 year of banking experience preferred

Skills and Traits

  • Excellent communication skills with a demonstrated ability to focus on the customer
  • Ability to perform work with accuracy and attention to detail
  • Previous financial services and sales skills preferred
  • General knowledge of computer software, data input, and Windows-based applications
  • Dependable, responsible, and a commitment to excellence
  • Ability to use office equipment (calculators, ATMs, cash dispensers, coin counters, etc.) and lift teller drawers and bags of coins that can weigh up to 50 pounds

Why Join our team:

  • Comprehensive Benefits:
  • Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays
  • Sales Incentives; annual retention bonus vesting program
  • Three weeks paid vacation; 11 paid holidays
  • 401(k) with matching plan & safe harbor plan – allowing every employee to save for retirement. Metro contributes 3% regardless of employee's contribution
  • Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Health Savings Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans; $150/Quarter reimbursements for wellness and lifestyle expenses
  • Discounts on Pet Insurance
  • Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals
  • Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers
  • Exceptional training program (classroom, on-the-job, and mentoring)
  • Stable and growing organization

  • Accountant - Chelsea MA

    2 weeks ago

    Chelsea, Massachusetts, United States Enterprise Mobility Full time $65,000 - $70,000 per year

    OverviewEnterprise Mobility is currently hiring for anAccountantsupporting our Boston Group out of the Administrative office - 324 Marginal St Chelsea, MA 02150.Gain real-world business, accounting, and financial training that will teach you all aspects of financial management pertaining to running a successful business. Our program fully prepares you to...

  • Staffing Specialist

    1 day ago

    Chelsea, Massachusetts, United States TrueBlue Full time

    DescriptionOverview: We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Staffing Specialist. This individual will support the Branch Manager by assisting with daily operations, including helping recruit new applicants, assisting applicants through the employment process,...

  • Summer 2026 Accounting Internship

    18 hours ago

    Chelsea, United States Enterprise Holdings Full time

    Overview Gain real-world business, accounting, and financial training that will teach you all aspects of financial management pertaining to running a successful business. Our Accounting Intern position will introduce you to our Business Management Training program which fully prepares you to become a Business Manager of your own financial operation.A key...

  • Job Bilingual

    3 weeks ago

    Chelsea, United States Enterprise Holdings Full time

    Customer Service RepresentativeEnterprise Mobility, Chelsea's office is accepting applications for a full-time customer service representative.This is a great opportunity to work with a fantastic team and get experience with a well-known and highly regarded company. Our environment is fun and friendly and we have a team-oriented and results-driven culture....

  • Bilingual - Spanish - Customer Service Representative - Chelsea

    2 weeks ago

    Chelsea, United States Enterprise Full time

    Bilingual - Spanish - Customer Service Representative - Chelsea at Enterprise Mobility Location: 324 Marginal St, Chelsea, MA Overview Enterprise Mobility operates the Enterprise Rent?A?Car, National Car Rental, and Alamo car rental brands and has been named one of the top places to work. It is the largest and fastest growing privately owned automotive...

  • Summer 2026 Accounting Internship

    3 days ago

    Chelsea, MA, United States Enterprise Holdings Full time

    Overview Gain real-world business, accounting, and financial training that will teach you all aspects of financial management pertaining to running a successful business. Our Accounting Intern position will introduce you to our Business Management Training program which fully prepares you to become a Business Manager of your own financial operation. A...

  • Summer 2026 Accounting Internship

    1 week ago

    Chelsea, MA, United States Enterprise Holdings Full time

    Overview Gain real-world business, accounting, and financial training that will teach you all aspects of financial management pertaining to running a successful business. Our Accounting Intern position will introduce you to our Business Management Training program which fully prepares you to become a Business Manager of your own financial operation. A...

  • Summer 2026 Accounting Internship

    5 days ago

    Chelsea, MA, United States Enterprise Holdings Full time

    Overview Gain real-world business, accounting, and financial training that will teach you all aspects of financial management pertaining to running a successful business. Our Accounting Intern position will introduce you to our Business Management Training program which fully prepares you to become a Business Manager of your own financial operation. A...

  • Job Bilingual

    2 weeks ago

    Chelsea, United States Enterprise Holdings Full time

    Customer Service Representative Enterprise Mobility, Chelsea's office is accepting applications for a full-time customer service representative. This is a great opportunity to work with a fantastic team and get experience with a well-known and highly regarded company. Our environment is fun and friendly and we have a team-oriented and results-driven culture....

  • Summer 2026 Accounting Internship

    4 weeks ago

    Chelsea, United States Enterprise Mobility Inc Full time

    Overview Gain real-world business, accounting, and financial training that will teach you all aspects of financial management pertaining to running a successful business. Our Accounting Intern position will introduce you to our Business Management Training program which fully prepares you to become a Business Manager of your own financial operation. A key...

  • Bilingual - Spanish - Customer Service Representative - Chelsea

    2 weeks ago

    Chelsea, MA, United States Enterprise Full time

    Bilingual - Spanish - Customer Service Representative - Chelsea at Enterprise Mobility Location: 324 Marginal St, Chelsea, MA Overview Enterprise Mobility operates the Enterprise Rent?A?Car, National Car Rental, and Alamo car rental brands and has been named one of the top places to work. It is the largest and fastest growing privately owned automotive...

  • Bilingual - Spanish - Customer Service Representative - Chelsea

    2 weeks ago

    Chelsea, MA, United States Enterprise Full time

    Bilingual - Spanish - Customer Service Representative - Chelsea at Enterprise Mobility Location: 324 Marginal St, Chelsea, MA Overview Enterprise Mobility operates the Enterprise Rent?A?Car, National Car Rental, and Alamo car rental brands and has been named one of the top places to work. It is the largest and fastest growing privately owned automotive...