Maintenance Supervisor

1 week ago

Orlando, Florida, United States Knightvest Management Full time

The Maintenance Supervisor/Service Manager plays a vital role by overseeing the maintenance department and all aspects of the community needs. Maintenance Supervisors lead our maintenance team within a dynamic, fast-paced environment where no two days are the same. Our supervisors are responsible for maintaining the overall physical condition of the community, providing top-notch customer service and managing and supporting a team of maintenance employees focused on representing our brand in the most professional and positive way.

We are currently looking for an experienced Service Manager to join our team at a property in Orlando, FL.

FINANCIAL

  • Works with Community Manager to determine maintenance budget
  • Submits all vendor/contractor invoices to Community Manager for approval and submission to the Accountant

PERSONNEL/SUPERVISORY

  • Works with Community Manager to Hire, terminate, train/coach, manage and lead all maintenance staff
  • Conduct appropriate training & development of staff to meet intellectual, emotional and financial compensation needs for each team member and facilitate a comprehensive succession plan Schedule & direct supervision of all in-house and/or vendor work.

ADMINSTRATIVE/OFFICE

  • Meet daily with Community Manager to communicate & manage the workflow of all service requests, make readies and special projects.
  • Organize & file appropriate reports, leases and paperwork daily
  • Manage work-order log book and make-ready check lists
  • Maintain an up-to-date Material Safety Data Sheet Manual at all times

MAINTENANCE & SAFETY

  • Ensure that the appearance and physical aspects of the community exceed the established standards by physically walking/inspecting the property daily, making repairs & submitting report to the Community Manager as needed.
  • Must immediately notify the Community Manager of any illegal conduct by a vendor, resident or employee
  • Accompany outside vendors on service request calls for occupied apartments when necessary
  • Interpret company policies to workers and enforces safety regulations
  • Schedule & perform all preventative maintenance as well as "special projects" list

RESIDENT RELATIONS

  • Accepts service requests from residents and delegates to maintenance staff for prompt processing
  • Maintain positive customer service and "can do" attitude at all times

EDUCATION/EXPERIENCE

  • 3-5 years of related experience & training required
  • EPA Universal Certification required
  • Heating, Ventilation & Air Conditioning (HVAC) Certification preferred
  • Computer experience required
  • Certified Apartment Maintenance Technician (CAMT) is recommended
  • Strong written and verbal skills in English & Spanish preferred
  • Strong customer service & conflict resolution understanding and experience preferred
  • Candidates MUST be able to pass criminal background check and drug test.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Experience:

  • Property Maintenance: 3 years (Required)

License/Certification:

  • Driver's License (Required)
  • EPA Certification (Required)

Ability to Commute:

  • Orlando, FL Required)

Work Location: In person

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