Sales Support Assistant

The E.W. Scripps ABC affiliate WCPO in Cincinnati, is seeking a detail-oriented Sales Support Specialist who will be the backbone of our sales operations. This role offers an exciting opportunity to work directly with clients, support account executives, and ensure seamless advertising campaigns that help local businesses thrive. Responsible for supporting the sales department in day-to-day activities.WHAT YOU'LL DO:Assist Sales team with pre-sales events, client appointments, and order entry. Facilitate & process sales presentations.Communicate with advertising agencies and clients for make goods, preemptions, under delivery and day-to-day contact. Including sending station information to clients and national representatives.Generate client campaign reports and interpret the results, providing key metrics and campaign recommendations to assist the sales team with client retention.Liaise with sales, web production, marketing and analytics regarding planning and prioritization to assist in execution of the campaignsGenerate and analyze sales reports including rating delivery data by week and adjusting advertising schedules. Complete online postings.Identify and correct any billing errors or issues prior to end of month.Correctly input client billing adjustments within the same month as dispute identified.Attend sales training and planning meetings.Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.Provide exemplary customer assistance.Assist AE's and clients with creative copy, and make goods and changes.Send location information to clients and national reps.Produce sales pieces in coordination with National Rep. Firm and Research Director.Assist with inventory control and updating and weekly rate card.Paid programming liaison with advertisers, where necessary.Crosstrain in all sales and traffic software applications as well as sales support positions.Handles the daily general clerical functions such as filing, answering phones, creating correspondence, and calculating rates to quote tocustomers.Other duties as assigned.WHAT YOU'LL NEED:High School diploma or equivalent requiredGenerally, 5+ years of experience in a related field preferredWHAT YOU'LL BRING:Strong customer service skillsAbility to read, analyze, and interpret sales demographics information and creative layoutsMust have the ability to generate reports, business correspondence, and presentationsStrong communication skills and the capability to effectively respond to questions from managers, colleagues, and customersMust have the ability to calculate figures related to the advertising rate packagesProficient use of Microsoft Office (Excel, Word, Outlook)Must have the ability to learn new software programs such as ad order entry and customer relations management softwareMust have good organizational skills and the ability to meet deadlinesMust have strong attention to detailCommunicate and work as a team player both internally and externallyWork EnvironmentStandard office environmentIf you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.ABOUT SCRIPPS:The E.W. Scripps Company(NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: "Give light and the people will find their own way."As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.