Weigh Room Lead

Company Overview

CompletePet is a leading developer and manufacturer in the veterinary and pet care industry, specializing in topical OTC products, grooming items, and nutritional supplements for pets. We are dedicated to fostering growth and success for our brand partners and employees.

Position Summary

The Weigh Room Lead plays a key role in ensuring the accuracy, safety, and efficiency of all weighing and material dispensing activities. Working closely with the Weigh Room Supervisor and/or Production Manager, this position provides daily operational leadership, technical support to include ERP system entries, and on-the-job training to weigh room associates. The Lead is responsible for maintaining adherence to cGMP standards, ensuring production readiness, and driving process consistency across shifts.

This role requires a proactive, detail-oriented individual who can effectively coordinate tasks, resolve issues, and uphold quality and documentation standards that support the company's production goals and Core Values.

Key Responsibilities

Operational Support

• Coordinate and oversee daily weighing, labeling, staging, and documentation of raw materials per batch record and SOP requirements.
• Verify material identity, accuracy of weights, and complete traceability throughout all dispensing activities.
• Support the Weigh Room Supervisor in scheduling, prioritizing, and executing daily work to meet production demands.
• Ensure balances, scales, and other weighing equipment are calibrated and functioning properly prior to use.
• Monitor workflow to identify and correct inefficiencies, escalating issues as needed to maintain throughput and compliance.

Employee Guidance and Training

• Provide hands-on direction, guidance, and performance feedback to weigh room employees.
• Support the onboarding and ongoing training of employees on cGMP (Current Good Manufacturing Practices), SOPs (Standard Operating Procedures), GDP (Good Documentation Practices), and safety procedures.
• Reinforce adherence to company policies and documentation standards; conduct refresher training as assigned.
• Promote a culture of teamwork, accountability, and continuous improvement.

Quality and Compliance

• Ensure all operations align with cGMP, FDA, and internal quality standards.
• Review batch records and associated documentation (both physical paper copies as well as electronic via ERP system) for completeness, legibility, and real-time accuracy.
• Identify and report deviations, discrepancies, or equipment issues promptly to the Supervisor and/or Quality department.
• Maintain a clean, organized, and audit-ready environment consistent with 5S and housekeeping standards.

Performance and KPI Achievement

• Support the Supervisor in monitoring daily and weekly production metrics, including weighing accuracy, efficiency, and material yield.
• Identify opportunities for process improvement and assist in implementing corrective or preventive actions.
• Contribute to achieving departmental KPIs and monthly performance goals through consistent execution and leadership.

Safety and Housekeeping

• Enforce adherence to all company safety policies, including PPE (Personal Protective Equipment) usage and LOTO (Lockout/Tagout) requirements.
• Promptly report unsafe conditions, equipment malfunctions, or procedural concerns.
• Maintain a safe, clean, and contamination-free work area at all times.

Qualifications

Education and Experience

• High school diploma or GED required; Associate degree in Manufacturing, Industrial Operations, or a related field preferred.
• Minimum of 2–4 years of experience in a cGMP-regulated manufacturing environment (pharmaceutical, nutraceutical, or pet supplement industry preferred).
• Minimum of 1 year in a lead, senior, or trainer within production or material dispensing operations.
• Strong understanding of weighing, batching, raw material handling, and documentation protocols.

Knowledge, Skills, and Abilities

• Comprehensive knowledge of cGMP, GDP, and regulatory compliance.
• Excellent attention to detail, accuracy, and documentation discipline.
• Proven leadership, communication, and problem-solving skills.
• Ability to train and motivate team members while maintaining a positive, professional work environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with ERP/manufacturing systems.
• Demonstrated ability to prioritize and make effective decisions in a fast-paced production environment.

Physical Requirements

• Ability to stand, walk, bend, lift, push, and pull over 50 lbs for extended periods.
• Comfortable working in a controlled manufacturing environment with varying temperatures, noise levels, and with both powdered raw materials and liquid ingredients.
• Must be able to wear all required PPE (lab coat, gloves, hairnet, safety glasses, face mask, safety shoes, etc.) while on the production floor.

Personal Characteristics

• Demonstrates reliability, professionalism, and a strong sense of accountability.
• Responds effectively under pressure and adjusts quickly to changing priorities.
• Values precision, safety, and teamwork.
• Embraces a continuous improvement mindset and leads by example.

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program

Work Location: In person