Sr. Program Manager, Fleet Operations

About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary
As a Senior Program Manager, you will spearhead projects that elevate our operations to new heights by driving change, scaling operations, and fostering cross-functional collaboration. Your initiative and commitment to accountability across the fleet team and stakeholders will be crucial in achieving operational excellence. If you are driven by change and possess the expertise to shape the future of our fleet operations, we invite you to join us in this exciting journey.

Responsibilities

• Develop plans and strategies to improve end to end operations and workflows within the fleet team, including policies, procedures, and workflows related to improving fleet accountability
• Drive Change: Lead initiatives that will redefine our fleet management strategies, ensuring we stay ahead in a rapidly evolving industry.
• Scale Operations: Implement scalable solutions that enhance efficiency and support our growth trajectory, positioning us as industry leaders across the markets with Rivian presence
• Cross-Functional Collaboration: Work closely with diverse teams to integrate fleet operations seamlessly with other business functions, fostering a culture of collaboration and innovation.
• Team Player: Support across our team as the business requires, inclusive, but not limited to new projects, fulfilling vehicle assignments, and data maintenance
• Project Management: Oversee the remarketing and decommissioning processes, optimizing asset utilization and maximizing returns.
• Audit Excellence: Ensure compliance and operational excellence through rigorous auditing, maintaining the highest standards of accountability and transparency in close collaboration with supporting teams and stakeholders to ensure accurate vehicle use data and to drive accountability
• Collect requirements from fleet users and other groups to drive operational improvements in day-to-day processes
• Provide regular updates on project progress, identify roadblocks, and drive issue resolution to enhance operational efficiency and improve customer experience

Qualifications

• Strategic Leadership: Demonstrates exceptional leadership skills by setting clear objectives and aligning team efforts with organizational goals to drive fleet operations success.
• Operational Excellence: Consistently delivers high-quality results by optimizing fleet processes, reducing costs, and improving efficiency through innovative solutions.
• Data-Driven Decision Making: Utilizes data analytics to make informed decisions, enhancing fleet performance and ensuring compliance with industry standards.
• Cross-Functional Collaboration: Fosters strong relationships across departments to ensure seamless integration of fleet operations with other business functions.
• Risk Management: Proactively identifies potential risks and implements effective mitigation strategies to ensure the safety and reliability of the fleet.
• Customer Focus: Prioritizes customer satisfaction by maintaining high service standards and addressing client needs promptly and effectively.
• Continuous Improvement: Drives a culture of continuous improvement by encouraging feedback, implementing best practices, and staying abreast of industry trends.
• Resource Optimization: Efficiently manages resources, including budget, personnel, and vehicles, to maximize operational efficiency and achieve cost savings.
• Works independently on assignments and seeking guidance when needed while maintaining progress

Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at

Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.