Armed Access Control Specialist

Access Control Specialist

Company Overview:

Congratulations You have discovered an open position at Coastal Security Services, a leading security solutions provider in the Southeastern United States. Our team proudly offers premium security services to a wide range of clients, including schools, churches, residential communities, industrial and manufacturing sites, and government contract sites. We take immense pride in our work and are committed to providing our clients with the highest level of security.

If you are considering joining our team, we offer a vibrant workplace culture characterized by caring people, industry-leading training, and phenomenal mentorship. We provide our employees with opportunities for growth and development, setting you up for success as you progress in your career with us.

As a Coastal Security employee, you will have access to numerous areas of advancement, as our team provides training and opportunities for qualified employees to move into Armed, Management, Sales, Marketing, Administrative, Investigator, and other positions. We are passionate about helping our employees build successful career paths and are committed to providing them with the resources they need to succeed.

Position Overview:

As an Armed Access Control Specialist, you will be responsible for staffing a client's gatehouse, answering the gatehouse phone, controlling access to the site, and solving the various security, access control, and customer service challenges that arise.

As the first and last interaction that many of our client's customers, residents, and employees have upon entering the site, the care with which you perform your duties will significantly affect the success of our company and client.

This job is perfect for someone who is friendly and attentive, has excellent verbal skills, and a passion for customer service. Each day will be a little different, and you will have the opportunity to make a difference by putting a smile on someone's face through friendly gestures, solving their access control problems, and keeping them safe by observing and reporting any potential security risks. The job duties may also include the handling of payment systems, accepting cash, monitoring cameras, entering data into visitor management systems, writing professional reports, and minor troubleshooting of gate systems.

Key Responsibilities:

Standing and greeting all persons entering the property with a smile.

Collecting fees from persons entering the property as prescribed by your specific site.

Answering telephone calls, providing excellent customer service, solving problems, and assisting residents or clients with basic tasks and functions.

Issuing passes and ensuring all persons entering have proper credentials or passes to be on the property.

Notifying clients and residents when visitors and contractors arrive on the property.

Physical Requirements:

Ability to stand, walk and patrol for extended periods of time if needed.

Ability to greet every car that enters the property promptly and cheerfully

Software and Programs:

We prefer it if candidates are comfortable with the below programs, although as long as you are computer savvy, we can train you on everything that you will need to know.

Dwelling Live

MyQ

TekWave

Gmail / Google Docs / Google Sheets

Tracktik

Work Schedule:

This is a full-time or part-time position with varying shifts, including nights, weekends, and holidays, based on operational needs.

Benefits:

Competitive hourly wage

Health, dental, and vision insurance

Paid training and career development opportunities

Employee referral bonuses

401k with 3% matching