Customer Support Specialist
2 days ago
Job Overview
We're looking for a Customer Support Specialist to join our team in Hollywood, FL. You'll be the key point of contact for customers — ensuring smooth order fulfillment, providing product support, and resolving inquiries efficiently and professionally.
This role involves close collaboration with internal teams, attention to detail, and a passion for delivering exceptional customer experiences
Duties
- Support customers with product questions, orders, and service requests
- Troubleshoot and resolve issues with clarity and professionalism
- Coordinate with internal teams to ensure timely fulfillment and support
- Build and maintain strong customer relationships
- Identify opportunities to improve the customer experience
Requirements
- Experience in customer support or client services
- Excellent communication and interpersonal skills
- Strong problem-solving and organizational abilities
- Comfort with technical troubleshooting and CRM tools
- Bachelor's degree or equivalent professional experience preferred
Benefits
- Dynamic, collaborative team environment
- Opportunity to make an impact in a growing company
- Exposure to innovative medical and technology products
- Professional growth opportunities
- Health insurance offered
- Salary range between $50,000 to $80,000 (DOE)
Job Type: Full-time
Pay: $50, $80,000.00 per year
Benefits:
- Health insurance
Work Location: In person
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