Recovery Admin

1 week ago

Milan, Tennessee, United States Summit Management Group, Inc. Full time $30,000 - $60,000 per year

Job Summary:

Are you seeking a rewarding career opportunity in a supportive environment? Join our team as a Bilingual Recovery Admin (Non-Medical) and be part of a faith based organization located right here in the heart of West Tennessee. We are currently looking for a detail-oriented individual to fill this vital role.

Responsibilities

  • First on phones for inbound department calls
  • Assist department with the Spanish speaking customer base
  • Reply to inbound Spanish text messages
  • Update accounts to reflect recovery payments
  • Monitor accounts on hold within department
  • Establish payment arrangements with customers
  • Submit customer requested returns to drivers for recovery
  • Assist team members as needed

Requirements

· Prior office experience

· Strong conflict resolution skills with experience handling difficult customer interactions

· Bilingual (Spanish) REQUIRED

· Familiarity with google sheets and/or microsoft excel

· Excellent oral and written communication skills

· Self-motivated, organized, results and goal-oriented

· Computer literate with a good working knowledge of office products, equipment, and procedures

· Must possess strong prioritizing, multitasking, and stress management skills

· Must be able to understand and follow written & verbal instructions, communicate effectively (orally and written), and listen

If you are organized, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply for the Recovery Admin (Non-Medical) position. Join our team and contribute to making a positive impact on the lives of others.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you able to pass a pre-employment physical to include drug screening?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Office: 1 year (Preferred)
  • Microsoft Excel: 1 year (Preferred)
  • Google Docs: 1 year (Preferred)
  • Customer service: 2 years (Preferred)
  • Computer literacy: 2 years (Preferred)

Language:

  • Spanish (Required)

Ability to Commute:

  • Milan, TN Required)

Work Location: In person