Reservation Specialist

21 hours ago


Fort Lauderdale, Florida, United States Bellwood Global Transportation Full time

Reservation Specialist

Would you like to join a dynamic growing company? Do you enjoy working in pleasant and comfortable surroundings? Do you care about your job performance, thrive on busy work days and feel a great sense of job satisfaction that you have done everything possible to ensure that your customers will receive the very best service?

Position Overview:

  • Role: Reservation Specialist at Bellwood Global Transportation - an elite global 24/7/365 chauffeur services company for C-suite professionals and crew travel.
  • Pay: Starts at $20/hour - pay will be after 3 month probation to $25/hour as job proficiency increases.
  • Full-Time: After a probationary period (typically 3 months) qualifies for health insurance benefits and 2 weeks of paid leave annually after completing 1 year of employment.
  • Location: 3125 W Commercial Avenue, Ste 100, Fort Lauderdale, FL (not remote, requires in-office work).

Responsibilities:

  • Customer Interaction: Handling phone calls and emails from both existing and potential customers, providing information about transportation services, and building relationships with clients.
  • Reservation Management: Scheduling reservations, entering details into the system, and following up to ensure customer satisfaction.
  • Sales: Using selling techniques to encourage customers to purchase additional services during their trips.
  • Accuracy: Maintaining accurate customer records and following up on bookings and inquiries in a timely manner.

Key Skills & Traits:

  • Multi-tasking, attention to detail, and reliability are critical for success.
  • Strong relationship-building abilities and excellent verbal/written communication skills.
  • The ability to work in a dynamic, fast-paced environment while staying focused and professional.
  • The role requires a flexible schedule to accommodate 24/7/365 operations and varying hours within non-typical office hours.

Requirements:

  • Experience: Previous reservations or dispatch experience is required.
  • Education: Some college preferred.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person



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