Part-Time Front Desk Associate

1 day ago

San Jose, California, United States MHP Hospitality Inc Full time

Job Overview

We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and administrative support. This role requires strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

  • Greet and welcome guests upon arrival, ensuring a positive first impression.
  • Manage front desk operations, including check-in and check-out procedures.
  • Handle phone systems to respond to inquiries and direct calls appropriately.
  • Provide administrative support, including calendar management and scheduling appointments.
  • Assist guests with their needs, offering information about services and local attractions.
  • Maintain accurate records of guest interactions and transactions.
  • Proofread documents and correspondence to ensure clarity and professionalism.
  • Collaborate with other departments to ensure seamless guest experiences.

Skills

  • Proficient in computerized systems relevant to front desk operations.
  • Strong customer service skills with a focus on guest satisfaction.
  • Excellent organizational abilities to manage multiple priorities effectively.
  • Familiarity with phone systems and administrative tasks.
  • Capable of providing customer support in a friendly and efficient manner.
  • Experience in calendar management for scheduling purposes is preferred.
  • Ability to proofread documents for accuracy and professionalism.
  • Previous experience as a personal assistant is a plus but not required.

Join our team as a Front Desk Agent where you can make a difference in our guests' experiences while developing your skills in a supportive environment

Job Type: Part-time

Pay: $24.25 per hour

Expected hours: 30 per week

Experience:

  • Front desk: 1 year (Required)
  • Customer service: 1 year (Required)
  • Organizational skills: 1 year (Required)

Ability to Relocate:

  • San Jose, CA 95113: Relocate before starting work (Required)

Work Location: In person

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