Pharmacy Technician

5 days ago

Pittsburgh, Pennsylvania, United States Zeal Specialty Pharmacy Full time

About the Role

The Pharmacy Technician/Patient Advocate - Operations is responsible for handling the full spectrum of pharmacy operations, including order management, reimbursement, fulfillment, and customer service.

Responsibilities

· Process and verify incoming prescription orders accurately and efficiently.

· Coordinate with pharmacists to clarify prescription details and resolve any discrepancies.

· Handle some aspects of insurance verification and reimbursement processes.

· Oversee the fulfillment process, ensuring timely and accurate dispensing of medications.

· Coordinate with the pharmacy team to prioritize and process orders based on urgency and patient needs.

· Provide exceptional customer service by addressing patient inquiries and concerns promptly and professionally.

· Assist patients with some billing inquiries and payment processing.

· Participate in quality assurance activities to maintain high standards of service.

Qualifications

· High school diploma or equivalent; additional education or certification in pharmacy technology preferred.

· Minimum of 1-3 years of experience in a pharmacy setting, preferably with a focus on operations and customer service.

· Strong knowledge of pharmacy procedures and insurance processes.

· Excellent organizational and multitasking skills.

· Proficient in pharmacy management software and other relevant computer applications.

· Exceptional communication and interpersonal skills.

· Ability to work independently and as part of a team in a fast-paced environment.

· Detail-oriented with a high degree of accuracy.

Job Type: Full-time

Pay: $ $21.50 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Pittsburgh, PA Required)

Work Location: In person

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