Front Desk Receptionist
2 weeks ago
Receptionist – Dr. Scalp Head Spa
Pay: Starting at $15/hour + tipping pool
Job Type: Part-time / Full-time
Schedule: Flexible scheduling available
Location: In-person
Job Description
Dr. Scalp Head Spa is looking for a friendly, reliable, and professional Receptionist to join our team. This role is the first point of contact for our clients and plays a key role in delivering a calm, luxury spa experience.
The ideal candidate is organized, personable, and experienced in customer service, preferably within a spa or salon environment.
Reponsibilities
- Greet clients and provide a warm, welcoming first impression
- Manage appointment scheduling, confirmations, and client check-ins/check-outs
- Answer phone calls, texts, and messages professionally and promptly
- Process payments, memberships, and retail sales
- Maintain a clean and organized front desk area
- Assist clients with intake forms and basic information
- Support spa staff with daily front desk operations
- Handle client questions and concerns with professionalism and care
Requirements
- Customer service or receptionist experience preferred
- Strong communication and multitasking skills
- Professional appearance and positive attitude
- Reliable, punctual, and detail-oriented
Preferred Qualifications
- Experience with Fresha booking system
- Experience working in a spa or salon environment
- Familiarity with POS systems and appointment scheduling software
Benefits
- Starting pay of $15/hour
- Tipping pool participation
- Employee discounts on services and products
- Supportive and positive team environment
- Opportunity for growth within Dr. Scalp Head Spa
Job Types: Full-time, Part-time
Pay: $ $18.00 per hour
Expected hours: 20.0 – 35.0 per week
Work Location: In person
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