Retail Sales Associate
2 weeks ago
Retail Store Cast Member- Part-time
Job Responsibilities
- Welcome and engage customers with genuine warmth and enthusiasm
- Assist customers in selecting yarns, colors, patterns, and tools suited to their projects
- Provide expert guidance and troubleshoot knitting mistakes with patience and care
- Offer proactive, accurate advice on techniques, patterns, and yarn pairings
- Teach knitting classes, workshops, and moderate knit-alongs
- Support and participate in store events and promotions
- Maintain store organization, cleanliness, and product displays
- Wind yarn using a ball winder and swift
- Operate the computer-based POS system to complete customer transactions
- Embody and promote Wool & Company's core values, representing the brand with integrity and passion
Required Skills & Experience
- Strong knitting skills are mandatory — must have hands-on knitting experience
- Deep understanding of fibers, gauges, tools, and knitting techniques
- Ability to diagnose and correct knitting errors
- Knowledge of premium yarn brands, patterns, and designers
- Comfortable navigating and using Ravelry and other pattern databases
- Excellent communication and interpersonal skills—friendly, patient, and approachable
- Proficient computer and point-of-sale skills
- Energetic, reliable, and self-motivated
- Strong sense of accountability and attention to detail
- Collaborative team player with a positive attitude
- Availability to work evenings, weekends, and select weekdays
Why You'll Love Working Here
- Supportive, creative team environment
- Employee discounts on yarn and supplies
- Opportunities to teach, share, and grow your skills
- Be part of a vibrant, passionate fiber arts community
Job Type: Part-time
Pay: $ $20.00 per hour
Benefits:
- Employee discount
Experience:
- Retail sales: 1 year (Preferred)
- Knitting: 3 years (Required)
Work Location: In person
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