Operations Support Specialist 3

7 days ago

Annapolis Junction, Maryland, United States Weeghman & Briggs Full time

Weeghman & Briggs is seeking an Operations Support Specialist 3 to join our growing team and support an important mission within the Federal Government.

Location: Annapolis Junction, MD

***Candidate must have a TS/SCI polygraph***

Description:

Maintain documentation (e.g., Standard Operating Procedure (SOPs), official responses to
actions, tracking spreadsheets and databases, and decision memos) to be kept in Track-It, JIRA,
Confluence, Siteworks, Corporate Data Repositories and shared directories

Perform quality control on incoming requests, monitor, and process requests to closure

Perform quality control on incoming work items

Generate new actions based on incoming requests

Communicate and coordinate actions with stakeholders

Draft, format, and facilitate coordination of SPFs

Analyze and summarize key points relevant to government decision makers

Prepare meeting agendas, record decisions, and track follow-on actions to closure

Collect and compile information to report statuses and metrics

Train new team members

Assists in designing and creating web pages, data storage mechanisms and, documenting new
and existing procedures

Assists in the implementation of operating methods to improve processing, distribution of
information, and process controls

Qualifications:

Requires six (6) years of relevant experience and an Associate's degree, or five (5) years of relevant
experience and a Bachelor's degree, or three (3) years of relevant experience and a Master's Degree.
Two (2) additional years of relevant experience may be substituted for an Associate's degree for a total
of eight (8) years.

Degree in Law, Business, Accounting, or a related field (e.g., Finance, Economics, Management and
Information Technology).
Relevant experience must be performing compliance, legal, auditing, or related work, and can also
include working in an area directly related to NSA mission (e.g., collection, intelligence, cybersecurity).

Relevant experience must be performing compliance, legal, auditing, or related work, and can also
include working in an area directly related to the customer's mission (e.g., collection, intelligence, cybersecurity).

Benefits: 

Weeghman & Briggs is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local laws.

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