Lead Systems Engineer

We are seeking a visionary and technically adept AVP of UCC to lead our Webex UCC environment. In this critical role, you will be responsible for developing and executing a comprehensive UCC strategy, overseeing the successful completion of migration to the cloud, and ensuring the ongoing optimization and utilization of our Webex environment.

This position offers a unique blend of strategic planning, technical leadership, and project management. The ideal candidate will be a CCIE-level individual with a deep understanding of Webex capabilities and a passion for driving innovation in the UCC space.

Req.#

Responsibilities

• Establish and implement a multi-year strategic plan for UCC laying out plan for all major technologies
• Perform as a solution architect for Unified Communication and Collaborations utilizing extensive technical knowledge to design and implement a fully integrated environment including real-time communications, content collaboration and AV technologies heavily utilizing Cisco/Webex technologies.
• Complete transition of webex from on-premises solution to cloud based services
• Manage and optimize the Webex environment to ensure its performance, stability, and security
• Develop and implement policies and procedures for Webex user administration, feature configuration, and access control.
• Provide ongoing support and training to users on Webex functionalities and best practices.
• Conduct regular reviews and identify opportunities for further optimization and feature utilization
• Provide technical leadership and expertise to the UCC team, ensuring a deep understanding of Webex architecture and functionalities.
• Stay current on Webex technical advancements, certifications, and best practices
• Collaborate with IT and Security teams to integrate Webex with existing IT infrastructure and security protocols
• Identify and implement new Webex features and functionalities to enhance user collaboration and productivity

Requirements

• 5+ years in technical operations, architecture, or equivalent progressive roles
• 5+ years in supervisory or management capacity
• Min 10 Years of comprehensive and deep experience in IT, preferably with large implementations of unified communications and collaboration and in managing large, complex enterprise environments
• Strong leadership and management abilities. Ability to lead cross-functional project teams in implementing projects of a complex nature and experience leading technical teams comprised of architects, engineers and operations
• A deep understanding of the interdependent relationship between UCC technologies, including network and voice infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT
• Experienced in Solution Architecture, program management, engineering, vendor management, project management and network support
• Ability to engage in detailed technical discussions, strong analytic reasoning and problem-solving skills
• Strong time management, research, and troubleshooting skills
• Excellent written and verbal communication skills
• Confident speaker with ability to present, interact, and connect with executives, engineers and technical contacts. Ability to understand and articulate complex concepts in a clear and concise manner
• Bachelor's Degree with a major in Electrical Engineering, Telecommunications, Computer Science, or related field – required
• Professional certifications from leading equipment vendors: Cisco CCIE Collaboration preferred
• Hands-on experience implementing Webex UCC technologies in an enterprise environment. MS Teams experience a plus

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $90,000 - $165,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

Applications will be accepted on a rolling basis.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAM

For remote work in New York City only.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.