Overnight Member Services Rep

4 days ago

Oak Ridge, Tennessee, United States Houston Fitness Partners Full time
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the "Judgment Free Zone."

Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You'll be joining a team that values:

• People-we genuinely care about our team + members

• Fun- we enjoy the work

• Honesty- we lead with integrity

• Accountability- we own the outcome

• Drive- we take initiative

Characteristics that will make you the perfect fit for our Overnight Member Services Representative:

Essential Duties & Responsibilities:

• Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.

• Anticipate member's/guest's need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.

• Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries.

• Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience.

• Perform prospective member calls and tours; assessing their membership needs.

• Execute retail transactions with accuracy and drive sales goals.

• Regular, consistent cleaning and sanitizing of the club and equipment for up to 50% of the shift.

• Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way.

Minimum Skills:

• Superior customer service skills, preferably 6-12 months of face-to-face customer service experience.

• Self-starter who takes initiative with minimal direction and supervision.

• Must be punctual and dependable with a solid work ethic.

• Basic computer proficiency and ability to manage multiple responsibilities.

Minimum Qualifications:

• Must be 18 years of age or older.

• Ability to pass a background check.

• Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.

Physical Demands of the Overnight Member Services Representative:

• Continual standing and walking throughout the club to accomplish tasks during shift.

• Ability to work 3rd shift (overnight) alone,

• Must be able to lift up to 50 pounds.

• Will encounter toxic chemicals during shift.

• Frequent cleaning and sanitizing of equipment and facilities.

• Some bending, twisting, and reaching are required to accomplish tasks.

Benefits of Joining Our Team:

• Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week) after 6 months of employment.

• 401(k) plan eligible after 12 months of employment.

• Free PF Black Card gym membership.

• Opportunities for growth.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • patient service rep ii

    1 week ago

    Oak Ridge, Tennessee, United States Covenant Health Full time

    OverviewPatient Service Representative, Methodist Wound CareFull Time, 80 Hours Per Pay Period, Day ShiftCovenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology,...

  • patient service rep ii

    2 weeks ago

    Oak Ridge, Tennessee, United States Covenant Health Full time

    OverviewPatient Service Representative, Methodist Wound CarePRN/OCC, Variable Hours & ShiftsCovenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic...

  • Field Service Engineer 1

    2 weeks ago

    Oak Ridge, Tennessee, United States OSI Systems, Inc Full time $60,000 - $120,000 per year

    OverviewRapiscan Systems, an OSI Systems Company, is seeking a Field Service Engineer in its Oak Ridge, TN Facility.  We are proud to be a trusted provider of advanced radiation measurement systems and X-ray technologies for ports, borders, military, high-threat facilities and critical infrastructure all over the world.  Be a part of our mission to provide...

  • Customer Service Representative

    2 weeks ago

    Oak Ridge, Tennessee, United States Circle K Full time

    Store : 145 Robinson Rd, Oak Ridge North, Texas 77385Shift AvailabilityDays - Evenings - OvernightJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Back of House Team Member

    2 weeks ago

    Oak Ridge, Tennessee, United States Chick-fil-A Full time $25,000 - $35,000 per year

    Chick-fil-A - Immediate Back of House Team Member NeededAre you passionate about providing exceptional dining experiences? Do you thrive in a positive, team-oriented environment?Join Chick-fil-A as a Back of House Team Member and be part of a loving and enthusiastic team dedicated to serving delicious food and providing exceptional service. As a Back of...

  • Male In-Home Caregiver

    5 days ago

    Oak Ridge, Tennessee, United States Always Best Care Senior Services Full time

    Every hero doesn't wear a cape — some carry a caregiver badge.If helping others gives your day meaning, you belong with us.Join Always Best Care Seniors Service Knoxville and become someone's everyday hero.Here's why you would like to work with us:COMPETITIVE PAY: $15.00 to $17.00 per hour$200 Sign-On BonusFLEXIBLE SCHEDULEOPPORTUNITY FOR PAY RAISE AFTER...

  • Call Center Services Agent I

    5 days ago

    Oak Ridge, Tennessee, United States ORNL Federal Credit Union Full time

    This position is on-site based at our Corporate Headquarters in Oak Ridge, TN. The deadline to apply for this opportunity is December 18, 2025.Role: The Bilingual Call Center Services Agent assists members and potential members with their telephone requests, explains services, respond to problems, offers additional products and services and directs calls to...

  • Call Center Services Agent I

    5 days ago

    Oak Ridge, Tennessee, United States ORNL Federal Credit Union Full time

    This position is based at our Corporate Headquarters at 221 S. Rutgers Ave Oak Ridge, TN The deadline to apply for this opportunity is December 22, 2025.Job Description: To assist members and potential members with their telephone requests, explains services, responds to problems, offers additional products and services, and directs calls to the appropriate...

  • Homes Service Technician

    1 week ago

    Oak Ridge, Tennessee, United States Clayton Full time

    Maintenance Service TechnicianSince 1956, Clayton Homes has built and sold more than 1.5 million manufactured and modular homes, winning multiple awards for design and construction. We are currently looking for a Maintenance Technician with experience in general "handyman" work. Under the supervision of our Home Center Manager, the Maintenance Technician...

  • Home Equity Servicing Specialist

    2 days ago

    Oak Ridge, Tennessee, United States Y-12 Credit Union Full time

    Reports to: Manager, 2nd Market & Post CloseSupervises: 0 (Direct) 0 (Indirect)ESSENTIAL FUNCTIONSResponds to internal service events. Provide timely responses to staff and members.Responsible for lien satisfactions and clearing lien exception requests for outside title companies.Responsible for filing lien satisfactions through local county recorder or via...